Travel Sales
6 days ago
**If you love speaking with people, organising itineraries, calendars, and diaries, and are all about the detail these are the perfect opportunities for you**
**Benefits at Headwater**
- You will love what we do and being part of our team
- Remote working is supported (travel may be required where necessary)
- Negotiable base salary (dependent on experience) plus attractive commission scheme
- 33 days annual leave (inclusive of bank holidays)
- Discounted trips and opportunities to trial our holidays
**Our Roles**
Travel Consultant - covering incoming and outgoing calls, and our live chat function, you will be creating exceptional experiences for our customers
Customer Services - directly engaging with customers after the point of sale with booking queries, advice, and guidance, and providing the necessary administration support for any amendments or additional requests
Overseas Agent Support - working with your colleagues overseas to ensure our customers across the globe receive the same outstanding Headwater customer experience
**What are we looking for?**
- You will have meticulous attention to detail and the ability to multi-task effectively.
- An excellent telephone manner
- The confidence and determination to work towards individual and team targets
- Flexibility to support the business in conducting ad-hoc tasks to facilitate customer requests.
- Experience in travel is desirable
- Previous experience working with GDS platforms such as Amadeus / Galileo is a distinctive advantage.
**A bit more about us**
Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies delivering extraordinary travelling experiences across more than 90 countries worldwide. Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years.
Our values are to Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, they underpin the work that we do and act as a reminder of why we do it. We are looking for people who can embrace our values and live them every day.
**Our commitment to Equity, Diversity & Inclusion**
Together we will cultivate a diverse, equitable and inclusive environment, where all our people can flourish and are encouraged to be their unique selves. We are committing to implement meaningful change within our culture by increasing awareness of and counteracting unconscious bias, eradicating systemic barriers, embracing diversity, and engaging all employees in the process.
**Our commitment to People, Places & Planet**
Our People, Places & Planet plan works towards improving life through travel - for the places we visit on our adventures, the people we meet when there, and the planet which hosts us.
**Job Types**: Full-time, Permanent
Additional pay:
- Commission pay
**Benefits**:
- Employee discount
- Work from home
Schedule:
- Day shift
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