Client Service Executive

3 weeks ago

London, United Kingdom HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking an ambitious individual to join our team as a Client Service Executive, working together with colleagues to define, manage and achieve divisional business targets.

Role Purpose

Provides support to the Relationship Management team in delivering high quality client service to customer base. Responsible for managing the processes associated with client transactions.

In this role, you will:

- Maintain the highest standard of excellence in client service by attending to client enquiries and requests.
- Manage the HSBC “Know Your Customer Program” and ensure that all client-service related activities are fully in compliance with the processes and procedures contained in it.
- Ensure that any data input is dealt with in a timely manner and in correct and consistent format.
- Achieve compliance with all Group Standards, manuals and guidelines.
- Ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
- Process all payment and transfer requests in accordance with procedures and within given timescales.
- Act as first point of contact for queries regarding credit and debit cards and secondary client contact for all other enquiries.
- Prompt and appropriate action taken to address client feedback/complaints.

Requirements

To be successful in the role, you should meet the following requirements:

- Experience of working in a client facing position is essential.
- Strong administrative skills.
- Excellent time management, well organised and ability to prioritise.
- Excellent communication skills.
- A good team player with drive for success and achievement.
- Ability to work under pressure and stick to tight deadlines, while maintaining high level of accuracy and attention to detail.

This role is being offered on a hybrid bases, London Office being the base location

You’ll achieve more when you join HSBC.

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

  • Client Service Executive

    4 weeks ago

    London, Greater London, United Kingdom Chubb Full time

    Client Service Executive - Global Services Are you interested in working for one of the world's largest property & casualty insurers with excellent employee benefits and offices in 54 countries? Do you already have some insurance experience & you're looking for your next challenge? If you are seeking a role where you manage a variety of internal accounts...

  • Executive Director, Parks and Visitor Services

    4 weeks ago

    London, United Kingdom Executive Full time

    Parks and Visitor Services Division Executive Director, Parks and Visitor Services DBCA0210419 PSCA, Class 2, $196,891 plus 11% Superannuation THIS IS A 5-YEAR, FULL-TIME SENIOR EXECUTIVE SERVICE (SES) POSITION APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON FRIDAY, 10 NOVEMBER 2023 About DBCA and Parks and Wildlife Service: The Parks and...

  • Senior Client Services Executive

    3 weeks ago

    London, United Kingdom eFinancialCareers Full time

    We are working with a highly reputable investment management firm looking to hire a** Senior Client Services Executive to **join the team. The successful hire will have a high level of visibility **Client Services Executive **will take responsibility for the following duties: - Deputy to the Head of Client Services and will act as clients' primary point of...

  • Client Service Executive

    4 weeks ago

    London, United Kingdom Boffin Recruitment Full time

    **Client Service Executive** **Location**: Hybrid Working - Central London based office £28,000 -£30,000K Our client produce trusted media research, analysis and planning apps that are widely used by agencies, media owners, advertisers, and academic institutions. They save clients time by aggregating multiple media and advertising industry data sources...

  • Client Service Executive

    3 weeks ago

    London, United Kingdom CHUBB Full time

    Client Service Executive - Global Services Are you interested in working for one of the world’s largest property & casualty insurers with excellent employee benefits and offices in 54 countries?  Do you already have some insurance experience & you're looking for your next challenge? If you are seeking a role where you manage a variety of internal...

  • Client Service Executive

    3 weeks ago

    London, United Kingdom Customer Management Resourcing (CMR) Full time

    **Client Service Executive (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have an amazing opportunity for an experienced Client Service Representative to join an International Asset Management firm based in Central London. This is an excellent chance to work within a rapidly...

  • Executive - Client Servicing

    4 weeks ago

    London, United Kingdom Newman Office Personnel Full time

    Our clients are setting up a new team which is also open to Graduates with a retail customer services background as full training will be given. This role is hybrid. An outstanding educational and training provider is looking for customer care executives who will go over and above to provide an outstanding services to this world leading organisation. After...

  • Client Services Executive

    2 weeks ago

    London, United Kingdom 808 Group Full time

    Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses. As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the...

  • Client Services Executive

    1 week ago

    London, United Kingdom 808 Group Full time

    Job DescriptionOur client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.As an In-Life Client Services Executive you will be the first point of contact for existing clients,...

  • Client Services Executive

    2 weeks ago

    London, United Kingdom 808 Group Full time

    Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses. As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the...

  • Client Services Executive

    2 weeks ago

    London, United Kingdom 808 Group Full time

    Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the...

  • Client Services Executive

    3 hours ago

    London, United Kingdom 808 Group Full time

    Job Description Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses. As an In-Life Client Services Executive you will be the first point of contact for existing...

  • Senior Client Service Executive

    4 weeks ago

    London, United Kingdom Page Personnel Finance Full time

    **Client Details** The financial services client is a modern dynamic financial planning business offering a telephone-based service to retail clients across the UK. Theirt financial planning service covers pensions, wealth management, ISA's and Investment Bonds and we areproud of our reputation as a client-centric business that continuously strives to...

  • Client Services Executive

    4 weeks ago

    London, United Kingdom Select Appointments Full time

    Are You Looking for an Exciting Career Move in Financial Services? Do You Thrive in a Fast-Paced, Communication-Driven Role? My client is a prominent membership organisation and conference business in the financial services sector, known for producing over 50 high-quality seminars annually across the UK, Western Europe, and Southern Africa. Located in the...

  • Client Service Executive

    4 weeks ago

    London, United Kingdom HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest...

  • Client Services Executive

    2 weeks ago

    London Area, United Kingdom 808 Group Full time

    Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the...

  • Client Services Executive

    2 weeks ago

    London Area, United Kingdom 808 Group Full time

    Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the...

  • Client Services Executive

    2 weeks ago

    London Area, United Kingdom 808 Group Full time

    Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the...

  • Client Services Executive

    2 weeks ago

    London Area, United Kingdom 808 Group Full time

    Our client is the UK’s only independent finance provider dedicated solely to high end vehicle finance, they offer bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses. As an In-Life Client Services Executive you will be the first point of contact for existing clients, assuming the...

  • Client Executive

    7 days ago

    London, United Kingdom HSBC Full time

    -Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Global...