Customer Service Representative

3 weeks ago


Teddington, United Kingdom Global Wave Innovations Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.

**Responsibilities**:

- Answer incoming customers inquiries in person
- Provide accurate and timely information to customers regarding products, services, and promotions
- Resolve customer complaints or issues in a professional and efficient manner
- Analyse customer needs and recommend appropriate solutions or upsell additional products or services
- Communicate effectively with customers to ensure their needs are met and exceeded

**Skills**:

- Excellent communication skills in both English and Spanish (if applicable)
- Strong phone etiquette and active listening skills
- Ability to handle difficult or irate customers with professionalism and empathy
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving skills and attention to detail

If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a team-oriented environment, we would love to hear from you.

**Salary**: From £24,042.05 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Teddington (preferred)

Work Location: In person

Application deadline: 13/03/2024



  • Teddington, United Kingdom Global Wave Innovations Full time

    As a Customer Service Representative, you'll be the friendly voice of our company, providing support and assistance to our valued customers. You'll handle a variety of inquiries, from order status and product information to resolving issues and ensuring customer satisfaction. **Responsibilities**: - Provide exceptional customer service by answering...

  • Sales Representative

    1 month ago


    Teddington, United Kingdom YUNSHANG (UK) LTD Full time

    Job Responsibilities: Mainly responsible for the sales of the company’s Baidu and Xiaohongshu-related internet advertising products in the UK, fulfilling the sales targets set by the company. Develop UK market customers and channels using personal connections, social networking platforms, and large-scale exhibitions, perform routine customer maintenance,...

  • Sales Representative

    2 weeks ago


    Teddington, United Kingdom Alfred Bagnall and Sons Limited Full time

    **Lead Generator/ Sales Representative** Are you a confident communicator, comfortable at using your sales & lead generation experience to attract new business **The Role**: Established over 145 years ago, Bagnalls is the leading painting and decorating contractor in the UK. Roles of this nature are rarely advertised due to our focus on staff retention,...

  • Sales Representative

    2 weeks ago


    Teddington, United Kingdom Alfred Bagnall and Sons Limited Full time

    **Lead Generator/ Sales Representative** Are you a confident communicator, comfortable at using your sales & lead generation experience to attract new business **The Role**: Established over 145 years ago, Bagnalls is the leading painting and decorating contractor in the UK. Roles of this nature are rarely advertised due to our focus on staff retention,...

  • Sales Representative

    2 weeks ago


    Teddington, United Kingdom Bagnalls Group of Companies Full time

    Lead Generator/ Are you a confident communicator, comfortable at using your sales & lead generation experience to attract new business The Role:Established over 145 years ago, Bagnalls is the leading painting and decorating contractor in the UK. Roles of this nature are rarely advertised due to our focus on staff retention, employee progression and our...

  • Sales Representative

    2 weeks ago


    Teddington, United Kingdom Bagnalls Group of Companies Full time

    Lead Generator/ Are you a confident communicator, comfortable at using your sales & lead generation experience to attract new business The Role:Established over 145 years ago, Bagnalls is the leading painting and decorating contractor in the UK. Roles of this nature are rarely advertised due to our focus on staff retention, employee progression and our...


  • Teddington, United Kingdom Harris Jones Recruitment Full time

    **Customer Service Administrator - Teddington - hours 8:15am - 5:15pm - Monday to Friday - £23,000 and excellent opportunity to develop your career.** Immediate start, permanent opportunity to utilise your excellent customer service or call centre experience and work for this busy market leader with over 40 years' experience in the payroll industry based...


  • Teddington, United Kingdom Kingsgate Recruitment Ltd Full time

    Do you want to join a vibrant team with the opportunity for fast progression? My client is an award winning insurance brokers based in Teddington. They are looking for a customer services advisor to join their team **Role and responsibilities** - Telephone based customer service position - Taking inbound calls from customers with queries about, or looking...


  • Teddington, United Kingdom National Physical Laboratory Full time

    As a Customer Service Executive, it’s down to you to treat our customers as you’d like to be treated. So that if they need to contact us, they feel listened to and confident that their query is in hand. Our customers could be calling about any one of the **range of services** we offer, including - equipment & artefact calibration, test/analysis of...


  • Teddington, United Kingdom NPL Full time

    Whether you’re talking about length, mass, time, temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. As we move forward, we’re putting our customers at the heart of what we do. As a Customer Service Specialist, it’s down to you to treat our...


  • Teddington, United Kingdom National Physical Laboratory Full time

    Whether you’re talking about length, mass, time, temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. As we move forward, we’re putting our customers at the heart of what we do. As a **Customer Service Specialist, **it’s down to you to treat our...


  • Teddington, United Kingdom VouchedFor Full time

    **This is who we are**: **VouchedFor is one of the UK's most exciting 'fintech' startups, backed by investors whose successes include Zoopla, eBay and Octopus Energy. We've grown 60% since March 2020 and are set to scale rapidly, as the review site for professional services. We make the product, but our communities make the experience. We bring together...


  • Teddington, United Kingdom National Physical Laboratory Full time

    Whether you’re talking about length, mass, time, temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. As we move forward, we’re putting our customers at the heart of what we do. As a **Customer Service Specialist, **it’s down to you to treat our...


  • Teddington, United Kingdom RHP Full time

    **Fixed Term Contracts for up to 6 months** - Don’t just find a job. Feel it. _ **Who we’re looking for** We’re looking for a Customer Services Advisor to deal with customer enquiries efficiently, resolving them first time by providing support and advice. You’ll be digitally savvy with contact centre experience and ideally housing knowledge - but...


  • Teddington, United Kingdom Job Box Recruitment Limited Full time

    Our client in Teddington are recruiting for a Customer Service Advisor to join their team. Permanent, full time with a salary circa £22/£23k You will be working as part of a large team which is busy but also rewarding. Day to day responsibilities will include: - Updating the database with all relevant information taken from calls. - Using your...


  • Teddington, United Kingdom Pareto Full time

    Job title: Sales Development Representative Location: Teddington **Salary**: Basic salary of £27-£30k + £20k OTE REF: J13528:LON Sector: IT/Tech A leading digital solutions provider, our client has been a part of many great successes! With over 20 years of industry knowledge, they partner with some amazing brands including the likes of Bulldog,...


  • Teddington, United Kingdom RHP Full time

    **Who we’re looking for** We’re looking for a Customer Services Advisor to deal with customer enquiries efficiently, resolving them first time by providing support and advice. You’ll be digitally savvy with contact centre experience and ideally housing knowledge - but this is not essential as full training will be given before the spotlight’s on...

  • Customer Assistant

    2 months ago


    Teddington, United Kingdom M&S Full time

    **Summary** Week 1 Sun 09.30-17.30 Mon, Tues 11.00-19.00 Thurs, Fri 13.00-21.00 Week 2 Mon, Tues, Sat 11.00-19.00 Thurs, Fri 13.00-21.00 **All the details** Customer Assistant/Door Host Week 1 Sun 09.30-17.30 Mon, Tues 11.00-19.00 Thurs, Fri 13.00-21.00 Week 2 Mon, Tues, Sat 11.00-19.00 Thurs, Fri 13.00-21.00 **Purpose** To deliver a great...

  • Customer Assistant

    5 days ago


    Teddington, United Kingdom M&S Full time

    **All the details** Work Pattern: Week 1 Sunday: 0630-1030 Tuesday: 0430-0830 Thursday: 0430-0830 Friday: 0430-0830 Week 2 Monday: 0430-0830 Wednesday: 0430-0830 Friday: 0430-0830 Saturday: 0430-0830 **Under 18 disclaimer** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Head of Engineering

    3 weeks ago


    Teddington, United Kingdom UK Civil Service Full time

    Job summaryAbout OPSSDo you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you!We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the...