Customer Care Associate
2 days ago
**Are you currently working in Account Management or retentions and open to new opportunities? Are you passionate about putting the customer first and looking for a role that has genuine progression and development opportunities? If so, please keep reading..**
**I am recruiting a Customer Care Associate to join a market-leading software business, based in Manchester City Centre, as they enter an exciting period of growth. The role is paying between a basic salary of £25000, including a £5000 bonus, and offers a great benefits package which includes 25 days holidays, a hybrid work model and lots of upward progression opportunities.**
**What will you be doing as a Customer Care Associate?**
Be responsible for a group of accounts, acting as the single point of contract for any escalations
Reduce customer churn by escalating any issues accordingly prior to becoming a retention problem and identifying accounts at risk
Ensure customers are utilising their systems and make aware of any new products and features
Managing customers renewals and retention of accounts
Collaborate with marketing team to provide continual customer education and awareness
Ensure customers are informed of any changes and improvements within the business
**We would LOVE to hear from you if you have the following skills and experience**:
Previous experience in Account Management or retentions
Experience in progressing customer issues through to resolution
Excellent customer service skills, with professional telephone manner
Passionate and personable nature
Honest style of communication
Transparent and clear in everything we do
**What will you get in return for your work as a Customer Care Associate?**
**Salary**: £25000 + £5000 bonus
Working Hours: Mon - Fri 9:00am - 5:00pm
Holidays: 25 days holiday + bank holidays
Hybrid work model
Opportunity for progression and further qualifications
Regular social events
Extensive benefits package
-
Van Sales Executive/Consultant
1 month ago
Manchester, United Kingdom Customer Care Co Full timeVan Sales Executive/Consultant - Manchester/Liverpool AreaJob DescriptionWe are expanding our Van Sales team and have new opportunities to join our multi-award-winning team here at eStar! We are looking for talented Sales professionals to join our Van Sales team as either Van Sales Executive or Van Sales Consultant, depending on experience, to grow our van...
-
Van Sales Executive/Consultant
4 weeks ago
Manchester, United Kingdom Customer Care Co Full timeVan Sales Executive/Consultant - Manchester/Liverpool Area Job Description We are expanding our Van Sales team and have new opportunities to join our multi-award-winning team here at eStar!We are looking for talented Sales professionals to join our Van Sales team as either Van Sales Executive or Van Sales Consultant, depending on experience, to grow our van...
-
Van Sales Executive/Consultant
4 weeks ago
Manchester, United Kingdom Customer Care Co Full timeVan Sales Executive/Consultant - Manchester/Liverpool AreaJob DescriptionWe are expanding our Van Sales team and have new opportunities to join our multi-award-winning team here at eStar! We are looking for talented Sales professionals to join our Van Sales team as either Van Sales Executive or Van Sales Consultant, depending on experience, to grow our van...
-
Van Sales Executive/Consultant
3 weeks ago
Manchester, United Kingdom Customer Care Co Full timeVan Sales Executive/Consultant - Manchester/Liverpool Area Job Description We are expanding our Van Sales team and have new opportunities to join our multi-award-winning team here at eStar! We are looking for talented Sales professionals to join our Van Sales team as either Van Sales Executive or Van Sales Consultant, depending on experience, to grow our...
-
Van Sales Executive/Consultant
4 weeks ago
Manchester, United Kingdom Customer Care Co Full time €26,000Van Sales Executive/Consultant - Manchester/Liverpool Area Job Description We are expanding our Van Sales team and have new opportunities to join our multi-award-winning team here at eStar! We are looking for talented Sales professionals to join our Van Sales team as either Van Sales Executive or Van Sales Consultant, depending on experience, to grow our...
-
Customer Delivery Associate
4 weeks ago
Manchester, United Kingdom ENGINEERINGUK Full timeJob SummaryWe are seeking a skilled CUSTOMER DELIVERY ASSOCIATE to join our team at ENGINEERINGUK in Stretford Extra. As a Customer Delivery Associate, you will be responsible for delivering groceries and providing excellent customer service in a flexible role with a minimum of 16 guaranteed hours per week.About the RoleAs a Customer Delivery Associate, you...
-
Associate Dentist Role in Ocean Dental Care
2 weeks ago
Manchester, United Kingdom Portman Dental Care Full timeAssociate Dentist Role at Portman Dental CareWe are looking for a talented and motivated Associate Dentist to join our dynamic team in Manchester city centre.Job DescriptionAs an Associate Dentist with us, you will have the opportunity to work in a state-of-the-art surgery, providing high-quality dentistry to our patients. The role involves working a...
-
Manchester, United Kingdom Portman Dental Care group. Full timeAre you a talented and ambitious Dentist looking for a new challenge? Do you want to join a thriving dental practice in the heart of Manchester? Look no further! We are excited to announce an opportunity for a full-time Associate Dentist to join our award-winning Ocean Dental Care team.Our practice is committed to delivering exceptional patient care and...
-
Customer Service Associate
4 weeks ago
Manchester, United Kingdom City & County Credit Union Full time**Job Description:** Customer Service AssociateAt City & County Credit Union, we are committed to delivering exceptional customer service to our members. We are seeking a Customer Service Associate to join our team and help us achieve this goal.As a Customer Service Associate, you will be responsible for handling customer inquiries, resolving issues, and...
-
Patient Care Associate
5 days ago
Manchester, United Kingdom NHS Full timeWe are currently recruiting for a Patient Care Associate to join our team at Manchester University NHS Foundation Trust. As a Patient Care Associate, you will play a key role in providing high-quality patient care, working collaboratively with our nursing teams.Your responsibilities will include supporting patients with their personal care needs, such as...
-
Customer Care Co-ordinator
2 days ago
Manchester, United Kingdom Great Places Housing Group Full time**Customer Care Co-ordinator** **Salary**: Circa £22,000 **Job Type**: Full Time, Permanent Location: Head Office Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Development Performance Manager, the Customer Care...
-
Customer Service Associate
6 months ago
Manchester, United Kingdom The Candidate Full time**Customer Service Associate - London (3 days office/2 days flexible) - £24,000** Our client is a British-based company who are experts in luxury fashion for men and women. With over 100 years of heritage, our client is at the top of their game in bespoke, fine tailoring with exceptional quality, innovation, and outstanding value. As a Customer Service...
-
Customer Success Associate
6 days ago
Manchester, United Kingdom Jobwise Ltd Full time**Are you currently working in Customer Success, Account management or retentions and open to new opportunities? Are you passionate about putting the customer first and looking for a role that has genuine progression and development opportunities?If so, please keep reading..** **I am recruiting a Customer Success Associate to join a market-leading software...
-
Customer Support Associate
2 weeks ago
Manchester, United Kingdom Aspire Recruitment Full timeAbout the Role:We are currently seeking a highly motivated and customer-focused Customer Support Associate to join our dynamic team. As a key member of our housing association, you will be responsible for providing exceptional customer service to our residents.Key Responsibilities:Be the primary point of contact for housing association customers via multiple...
-
Customer Service Associate
6 days ago
Manchester, United Kingdom Oodle Finance Full time**Customer Service Associate** - **Hybrid Working - Manchester or Oxford** Oodle are growing our Customer Service team and are looking for 8 new Oodlers to join our Team in Oxford or Manchester! **What are our Perks & Benefits?** - Performance bonus (% dependent upon department) - Pension & Vitality Private Healthcare - Enhanced Maternity Pay and Shared...
-
Clinical Care Associate
2 weeks ago
Manchester, United Kingdom Manchester University NHS Foundation Trust Full timeWe are seeking a dedicated Clinical Care Associate to join our team at Manchester University NHS Foundation Trust. This is an exciting opportunity for individuals who want to make a difference in the lives of patients and their families.About the RoleAs a Clinical Care Associate, you will work closely with our nursing teams to deliver high-quality patient...
-
Customer Engagement Associate
3 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeAJ Bell Management Limited is seeking a Customer Engagement Associate to join our team. As a Customer Engagement Associate, you will play a critical role in delivering exceptional customer experiences and driving business growth.The estimated salary for this position is £25,500 - £30,000 per annum, depending on experience.About Us:We are one of the...
-
Customer Care Technician
6 hours ago
Manchester, United Kingdom Herrera Homes - Recruitment Consultancy Full time**What do you call yourself?** A Man in a Van? Customer Care Operative? Customer Services Technician? Maintenance Man? The ‘Sh*t on Site’ Sorter? WHATEVER your title, what you do is paramount to getting a good quality house either handed over or sorted out once people have moved in. The family business who build these affordable units in the Greater...
-
Vision Care Associate Role
3 days ago
Manchester, United Kingdom Zest Business Group Full timeWe're seeking a highly skilled Vision Care Associate to join our team in Manchester. As an Optical Assistant, you'll play a crucial role in delivering exceptional patient care and support.About UsZest Business Group is proud to partner with a luxury independent practice in Manchester, offering a unique shopping experience for our discerning patient base. Our...
-
Customer Experience Associate
2 weeks ago
Manchester, United Kingdom TD Bank Full timeJob SummaryThis Customer Experience Associate position plays a critical role in providing excellent customer service and support in a fast-paced banking environment. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work effectively in a team setting.Key QualificationsDemonstrated Customer Service...