Income Management Officer
7 months ago
**Overview**:
**Requirements include**:
- Strong customer service experience
- Experience of providing advice on housing, welfare benefits and/or rent arrears.
- Debt collection/credit control environment and fully conversant with court protocols and the relevant legislation.
- Extensive experience of working in a customer
- focused (including financial and accounting) environment, using computerised, data based systems.
- Customer focused and results driven
- Able to communicate positively and effectively with residents, other teams within the organisation and external agencies.
- Ability to assimilate complex information and communicate effectively both verbally and in writing.
- Ability to analyse and interpret financial information and make informed decisions to achieve positive payment outcomes and minimise recovery risk
- DBS is required for this role
**Job Types**: Full-time, Temporary contract
Pay: £19.00-£24.00 per hour
Work Location: In person
Reference ID: RQ1261932
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