Resident Liaison Officer

2 weeks ago


Haringey, United Kingdom Alexander Fisher Recruitment Ltd Full time

Resident Liaison Officer/ RLO experienced essential
- Ongoing work/ full time
- Immediate start available

**Resident Liaison Officer RLO- Haringey**
We are looking for an experienced Resident Liaison Officer for my Client for an on going role covering a project in the Haringey, North London area. The sites are live tenanted properties. A background within this role is essential to be able to hit the ground running. This is a great company to work for with perks.

**Resident Liaison Officer **Overall duties:

- Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the team.
- Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.

**Resident Liaison Officer Responsibilities**
- Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
- Maintain customer service processes and systems as relevant for the site / residents.
- Liaise with site team and Project Manager to ensure the smooth running of the project
- Basic site administration including data entry of the in house ‘probe’ system for such as:

- **Right to Work Checks **- Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website.
- Draft responses and communications for residents and other parties.
- Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised and recommend changes, in line with company policies.
- Ensure prompt resolution / closure of all RLO matters.
- Maintain record of all issues raised with all points of resolution on system.
- Escalate unresolved issues to CSM, when appropriate to do so.

**Resident Liaison Officer Key tasks**
- Answering of phone calls and making any necessary appointments.
- Work with client and resident representatives to track all services within the project, issues raised and their resolution.

This Resident Liaison Officer role is on going, working on a temp to temp or CIS basis. Full time role Monday
- Friday.

Immediate starts available.

All applicants for this resident liaison officer role most have a driving license and have their own transport to use for work. Fuel is paid for.



  • Haringey, United Kingdom Howells Solutions Full time

    **Resident Liaison Officer - Social Housing Planned Works Based around North London Full time, Permanent £25,000 - £35,000 per annum + car allowance and mileage** Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team in North London delivering Planned Works in Social Housing. It...


  • Haringey, United Kingdom TEMP A STOR LIMITED Full time

    Housing Liaison will be expected to be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. To be responsible for a range of tenancy management duties and be a visible presence with residents...


  • Haringey, United Kingdom Recroot Ltd Full time

    Recroot are looking for a Tenancy Liaison Officer to join Haringey Council. Housing Liaison will be expected to be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. To be responsible for...


  • Haringey, United Kingdom Ionic Recruitment Ltd Full time

    One of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year - Due to the increase in work they are looking for a Tenant Liaison Officer to help support the team within this role **The Role** - You will be working with the team to ensure the delivering of a...

  • Repairs Admin Support Officer

    Found in: Whatjobs ES C2 - 3 days ago


    Haringey, United Kingdom AKTON Resourcing Ltd Full time

    Admin Support OfficerHaringeyJob Role Organise registrations for residents and liaises with residents on behalf of the employment advisors.Being the first point of contact for residents, providers and employers.To oversee and coordinate the range of administrative and operational tasks in the service.Coordinating client appointments whilst ensuring systems...

  • Repairs Admin Support Officer

    Found in: beBee S GB - 2 days ago


    Haringey, United Kingdom AKTON Resourcing Ltd Remote Work Freelance Full time

    Admin Support OfficerHaringeyJob Role Organise registrations for residents and liaises with residents on behalf of the employment advisors.Being the first point of contact for residents, providers and employers.To oversee and coordinate the range of administrative and operational tasks in the service.Coordinating client appointments whilst ensuring systems...


  • Haringey, United Kingdom 4Social Work and Public Sector Staffing Full time

    **Senior Housing Officer - Haringey (Temp Vacancy)** **Umbrella Pay Rate**:£26.93ph** **Full-Time (37 hours)** **Job Purpose**: To support the Tenancy Team Manager leading a team of officers delivering neighbourhood, tenancy, and housing management services to a locality (East, West or Central) ensuring tenants are well cared for, neighborhoods are clean...

  • Repairs Admin Support Officer

    Found in: Talent UK 2A C2 - 3 days ago


    London Borough of Haringey, United Kingdom AKTON Resourcing Ltd Full time

    Admin Support OfficerHaringeyJob Role Organise registrations for residents and liaises with residents on behalf of the employment advisors.Being the first point of contact for residents, providers and employers.To oversee and coordinate the range of administrative and operational tasks in the service.Coordinating client appointments whilst ensuring systems...


  • Haringey, United Kingdom Essential Employment Full time

    **Senior Housing Officer needed in Haringey Paying £21.64 per hr ref 819644** **Full time hours on a temporary basis.** This role will involve: - To support the Tenancy Team Manager leading a team of officers delivering neighbourhood, tenancy, and housing management services to a locality (East, West or Central) ensuring tenants are well cared for,...


  • Haringey, United Kingdom Essential Employment Full time

    Business Support Officer based in Haringey and the rate is £20.45ph PAYE This is a part time role working on a temporary contract. Employer Reference: RQ827012 Business support officer required in the Reablement team to contribute to team administration. This includes accepting telephone calls from residents regarding care and support and any needs...


  • Haringey, United Kingdom chase recruitment group ltd Full time

    Head of Service, Income Management Manager, Senior Income Management Officers X3, Income Management Officers Role Purpose To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as...


  • Haringey, United Kingdom Deekay Technical Full time

    Business support officer required in the Reablement team to contribute to team administration. This includes accepting telephone calls from residents regarding care and support and any needs arising. Also includes using information systems to upload and record referrals, outcomes and case notes and to follow team processes to ensure consistent and smooth...

  • Viewings Officer

    4 days ago


    Haringey, United Kingdom Positive Employment Full time

    Positive Employment is currently recruiting for experienced Viewings Officer to work for our client based in Haringey area. **DUTIES AND RESPONSIBILITIES BUT NOT LIMITED TO**: - To arrange collection of keys Client's Housing Repairs Service so that appointment for property viewings can take place immediately for customers short-listed to view properties -...


  • Haringey, United Kingdom FUNERAL ENTERPRISES LTD Full time

    Working hours 36 hours per week. **Requirements**: Completing income and expenditure assessments, presence at sign-ups. Referring vulnerable customers to support agencies, including Financial Inclusion etc. Customer service experience Experience of providing advice on housing, welfare benefits and/or rent arrears. Delivering front-line services Debt...


  • Haringey, United Kingdom Omega Social Care Employment Full time

    **Business support officer (3-Months Contract )** - Hours Per Week : 36.00 - Start Time : 09:00 - End Time : 17:00 - PAYE RATE : £20.45 PH **Enhanced DBS & 5 years employment references Required** This includes accepting telephone calls from residents regarding care and support and any needs arising. Also includes using information systems to upload and...


  • Haringey, United Kingdom AKTON Resourcing Ltd Full time

    Revenues Team Manager Haringey Support the Revenues Manager and wider Revenues Management team in the collection of outstanding Council Tax and Business Rates for previous years. In doing so, be responsible for delivering exceptional standards of service to residents, businesses, and stakeholders. Job Role To directly manage and lead a team of staff in...

  • Revenues Team Manager

    Found in: Whatjobs ES C2 - 3 days ago


    Haringey, United Kingdom AKTON Resourcing Ltd Full time

    Revenues Team ManagerHaringeySupport the Revenues Manager and wider Revenues Management team in the collection of outstanding Council Tax and Business Rates for previous years. In doing so, be responsible for delivering exceptional standards of service to residents, businesses, and stakeholders. Job Role To directly manage and lead a team of staff in the...


  • Haringey, United Kingdom AKTON Resourcing Ltd Full time

    Executive Assistant Haringey £24/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for an Executive Assistant in the Haringey area. Role Purpose To provide professional and proactive diary, administrative and operational support to Directors (or Assistant Directors), and the wider Chief...

  • Revenues Team Manager

    Found in: Talent UK 2A C2 - 3 days ago


    London Borough of Haringey, United Kingdom AKTON Resourcing Ltd Full time

    Revenues Team ManagerHaringeySupport the Revenues Manager and wider Revenues Management team in the collection of outstanding Council Tax and Business Rates for previous years. In doing so, be responsible for delivering exceptional standards of service to residents, businesses, and stakeholders. Job Role To directly manage and lead a team of staff in the...