Subsidence Claims Handler

1 month ago


Tonbridge, United Kingdom TN Recruits Full time

**Are you a claims handler with a passion for providing excellent customer service?**

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**Do you thrive in a fast-paced environment where you can make a real difference to policyholders?**

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**If so, we have an exciting opportunity for you**

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As a Claims Handler for this outstanding company, you will be responsible for:

- Answering first point of contact calls
- Advising policyholders on general queries and insurance claims issues for subsidence and underground pipes claims
- Negotiating settlements both verbally and in writing.
- You will constantly seek improvements in how we deliver excellent customer service and display active listening skills on every call, using analytical questioning to establish valid claims and build a rapport with all callers and departments.
- Excellent communication skills
- The ability to engage customers, clients, and professional bodies through various channels
- Good levels of secondary education with qualifications in Maths and English, and must be numerate is essential.

In return, we offer a competitive salary and benefits package, as well as the opportunity to work with a dynamic and supportive team that values your skills and expertise.

Location: Tonbridge

**Salary**: £22,000 - £24,000 depending on experience

Hours: Monday - Friday


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