Technical Delivery Lead

2 weeks ago

Swindon, United Kingdom UK Shared Business Services Ltd Full time

Do you have previous experience is driving Digital Leadership?

Do you have a qualification or proven experience within Project Management Frameworks?

If you answered yes to both of these questions, this role could be perfect for you

We are looking for someone to join our Digital & Information (D&I) team as a Technical Delivery Lead.

Salary £37,235 - 46,969, full time preferred, working in one of our three sites in Swindon, Newport and Billingham.

**Key Responsibilities**
- Collaboratively managing varying Digital scopes of work through the software delivery lifecycle, from inception to service.
- Develop and/or validate change requests that impact IT services, and establish the collection of metrics for benefits realisation
- Lead in providing quality solutions to the business through the introduction, optimization, and management of standards & technologies
- Learning new technologies driving Digital leadership within UK SBS
- Working collaboratively with stakeholders to understand business problem statements, collaboratively agree timelines and deliver these in an agile manner
- Liaise with other Digital, Security and Architecture team members to ensure compliance with company policy and standards
- Coaching and mentoring junior colleagues
- Act as a role model to encourage development of individuals, motivating colleagues to deliver consistently high levels of performance and continuous improvement

**Skills & Experience**

**Essential**:

- Qualification or proven experience using Project Management Frameworks (Prince2/APM, Agile)
- IT literate and proficient using Microsoft Office and project management tools (JIRA, MIRO, Github)
- Able to communicate at all levels, with good verbal and written skills. Strong stakeholder engagement and management skills, using well-versed communication and interpersonal skills to influence and build relationships with a willingness to challenge preconceptions
- Good organisational skills, with the ability to manage and prioritise own workload with little or no senior support
- Specialist knowledge of one of our services - HR, Finance, Procurement, IT and/or Customer Service, including previous experience of Agile/Waterfall project management and Change management
- Strong self-sufficiency and initiative working on multiple delivery standards
- Knowledge and experience of continuous improvement
- Experience of supporting the development and implementation of changes to deliver strategic goals, in an Agile environment
- Knowledge/experience of working with service and support structures delivering service transition activities to support delivered change.
- Investigating problems & analysing improvement opportunities for new & existing services. Working with stakeholders to identify objectives and potential benefits available.
- Elicitation of technical requirements and facilitation of business prioritisation
- Experience of planning and managing IT Testing activities
- Knowledge and understanding of modern development practices, software security principles, including information security

**Desirable**:

- PRINCE2, Agile, SCRUM or DevOps project experience
- Previous experience of using Continuous Improvement methodologies (lean/6sigma)
- Experience with JIRA and MIRO
- Certification in ITIL v3 Foundation or ITIL v4
- Experience working with APIs, Microsoft Power Platform and/or Oracle Intelligent Advisor
- Experience and knowledge of working on a SaaS ERP platform or On-Premise ERP platform
- High-level technical Knowledge of differing IT services and technologies, this include but not limited to, Networks, Virtual Environments, Storage, o365, Cloud Telephony and security-based solutions
- Experience of leading and developing an Agile team

**General Role Expectations**
- Act as a point of contact for your specialism to provide complex advice and guidance through to resolution, with support from the SME
- Prioritize and manage own workload effectively
- Develop professional relationships with stakeholders and colleagues to share and utilize information, advise and influence managers across the business
- Work collaboratively on cross-team/pillar tasks and projects to achieve business objective
- Proactively look for way to improve processes and contribute effectively to the business
- Responsible for improving own knowledge of specialism
- Support the overall risk management and governance of your team(s) and the wider business

*The above list is not intended to be exhaustive and the post-holder will be expected to be flexible and carry out similar duties (not specifically listed) as and when required to meet business needs.

APPLY TODAY AND SEE WHERE YOUR CAREER TAKES YOU NEXT

*The above list is not intended to be exhaustive and the post-holder will be expected to be flexible and carry out similar duties (not specifically listed) as and when required to meet business needs.

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