Senior Engagement Officer

3 months ago

Colchester, United Kingdom Community360 Full time

**Senior Engagement Officer - Social Prescribing**

**Join our My Social Prescription Team and make a difference**

**Full-time £30,151 - £32,020 Colchester**

**What is the attraction?**
- To truly make a difference to people’s lives
- To use your listening skills and empathetic nature to unpick complex issues
- To feel like you belong to a forward thinking company with passion
- C360 pioneered social prescribing in Essex so you are joining an established team with a great reputation
- You want a job with real purpose

My Social PrescriptionTM(MSP) is a community based scheme that serves to address the social issues that can affect people’s well-being. MSP does this by connecting people to voluntary and community services, volunteering as well as providing support with health conditions and encouraging self-care. MSP is designed to empower individuals.**Read more**

This role supports the Head of Programmes and is based in Colchester. The main **duties** includeprocessing referrals received either direct or through a wide range of agencies, working with GP practices within primary care networks, pharmacies, multi-disciplinary teams, hospital discharge and many other stakeholders (this list is not exhaustive) to identify the most appropriate service, club or support to meet the needs of the individuals that offer practical, social and emotional support that will improve their health and wellbeing.

You will manage a small team responsible for outreach (GP surgeries and Hospital and community) and processing referrals, managing the social prescribing inboxes. As a line manager, you will also be responsible for producing monitoring and evaluation statistics and ensuring your team meet their Key Performance Indicators.

You will build relationships with the people you are helping by listening carefully to what is important to them and what motivates them. You will work with individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes.

**We would like to see**:

- A **passion**for helping people to self-care and self-manage their health and wellbeing whilst having our Purpose and Valuesat the heart of what you do
- Strong **line management**abilities with experience of performance management
- The ability to **deliver** on the strategic and operational demands of a reputable forward-thinking charity
- An **awareness** of the current health and social care climate
- **Flexibility and adaptability** to meet the needs of our changing environment
- **Project** management, support, planning and delivery skills
- Great **interpersonal skills** to work with diverse communities
- Ability to **multi-task** within a dynamic, fast paced, and changing environment
- **A “can do”** attitude with innovative ideas and be responsible for leading a team to deliver services on time, efficiently and in accordance with relevant **key performance indicators**, ensuring a high quality customer focus service at all times
- A commitment to **equal opportunities** & an understanding of the impact of deprivation and discrimination on communities, families, and individuals
- Proven knowledge of IT systems/databases
- Strong **communication**skills
- **Flexibility** with working hours and location - this role is outreach and therefore you could be based within GP surgeries, the hospital and other partner locations.

**What you can expect**:

- A base in **Colchester** but flexibility is required as the role could take you to various locations within Essex
- 28 days holiday (pro rata for part time) including bank holidays
- Extra day off for your birthday (after passing probation)
- **Five extra days** holiday (pro-rata) after five years’ service
- Development opportunities
- Relevant training and a robust induction
- Up to three days volunteering per year (after passing probation)
- Staff Buddy Scheme
- Social and Wellbeing programme

This role would suit someone who has the resilience to deal with complex and sometimes challenging situations.

To apply, please use this link:
**Salary**: £30,151.00-£32,020.00 per year

Work Location: In person

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