Hybrid Claims Handler

2 months ago


Bexhill, United Kingdom Hastings Direct Full time

We have a brand-new opportunity for Claims Handlers to come and join our Home Claims department. This area is experiencing excellent growth and development so has the benefit of long-term progression opportunities.

You will be assisting and supporting our customers when they need us the most by proactively managing a portfolio of home claims cases and agreeing fair outcomes within policy and legal liability.

What will you be doing?- Gathering information to enable early arrival at the correct policy decision- Settling claims within financial handling authority- Identifying potentially fraudulent cases and liaise with the department to combat fraud- Negotiating between the policy holder, solicitors and third parties to get the best outcome for our customers- Managing and owning the customer experience- Managing and maintaining relationships with both internal and external stakeholders- Maintaining an awareness of changes in relevant legislation to understand the marketplace and handling approaches (and provide suggestions for improvements)

What are we looking for?- Home claims handling experience- Excellent communication and active listening skills- Problem solving ability- Ability to proactively manage own portfolio/workload- Insurance based qualification (Cert CII) desirable but not essential

Benefits for you:
Please find some of the great benefits we offer here at Hastings Direct.- Attractive base salary dependant on experience- Annual bonus scheme (5%+)- 25 days holiday (+bank holidays on top and holiday buy/sell)
- Excellent Wellbeing programme- Flexible benefits (including holiday buy/sell, healthcare etc.)

Job posting end date:



  • Bexhill, United Kingdom Hastings Direct Full time

    We currently have an opportunity within our Claims department as a Multi Track Claims Handler to join our Complex Claims team. You will proactively manage a portfolio of cases, investigating liability and third party presented quantum claims and agreeing fair outcomes. You will not only manage and own the customer experience (including third party) but...

  • Hybrid Claims Handler

    1 month ago


    Bexhill-on-Sea, United Kingdom Hastings Direct Full time

    We have a brand-new opportunity for Claims Handlers to come and join our Home Claims department. This area is experiencing excellent growth and development so has the benefit of long-term progression opportunities. You will be assisting and supporting our customers when they need us the most by proactively managing a portfolio of home claims cases and...


  • Bexhill, United Kingdom Bexhill Property Maintenance Ltd Full time

    Office Administrator / Claims Handler **Duties and Responsibilities**: - Answer incoming calls - Book in appointments for site visits - Process and manage insurance claims efficiently and accurately. - Maintain detailed records and documentation of all claims. - Liaise with insurance companies to follow up and resolve any issues that may arise. - Inputting...


  • Bexhill, United Kingdom Hastings Direct Full time

    Do you have fantastic people skills? Can you deliver a great customer experience in our customers time of need? If yes, we have the perfect job for you in our vibrant Leicester office! We have a unique and exciting opportunity to hire Claims Handlers to join our Hastings Direct Notification Team in Leicester! Previous claims experience is not...

  • Home Claims Handler

    5 days ago


    Bexhill, United Kingdom Hastings Direct Full time

    Welcome to Hastings Direct – From our Group HR Director Pam Angel      We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a...

  • Home Claims Handler

    5 days ago


    Bexhill, United Kingdom Hastings Direct Full time

    Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know...


  • Bexhill, United Kingdom BT6 Resourcing Full time

    **Job Title**: Large & Complex Loss (Motor) Claims Handler **Location**: Remote **Salary**: Competitive + Benefits **About the Job** Our client is an agile, data and digitally focused general insurance provider. They offer a multitude of products and services, primarily focusing on private insurance across four classes: car, bike, van and home, in...


  • Bexhill, United Kingdom Hastings Direct Full time

    Bexhill -Hybrid working Full-time, Monday - Friday 09:00 - 17:30 NO WEEKENDS! Salary £23,500 At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they...


  • Bexhill, United Kingdom Hastings Direct Full time

    Bexhill -Hybrid working Full-time, Monday – Friday 09:00 – 17:30 NO WEEKENDS! Salary £23,500 At Hastings Direct, we have a simple ambition – to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance...


  • Bexhill, United Kingdom Hastings Direct Full time

    Working Hours : Monday - Friday 9:00 - 17:30Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Salary: £26500Location : Bexhill HybridWelcome to Hastings Direct - From our Group HR Director Pam AngelWe're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market....


  • Bexhill, United Kingdom Hastings Direct Full time

    Location: Bexhill (Hybrid Working - 1 day a week in the office) Salary: £26,500 Hours: Monday - Friday 09:00 - 17:30 NO WEEKENDS! Do not miss out on this exciting opportunity with our Recoveries Team. We are looking to build up support for our Recoveries department. If you have a proven customer service background, we will provide you with extensive...

  • Claims Auditor

    5 hours ago


    Bexhill, United Kingdom Hastings Direct Full time

    As our Claims Auditor, you will be developing and carrying out robust, risk based audits across the department. You will provide assurance that customers fair and reasonable expectations are met, regulatory and claims best practice procedures are delivered and that leakage and other financial risk is effectively managed. We’re ideally looking for someone...


  • Bexhill-on-Sea, East Sussex, United Kingdom Hastings Direct Full time

    Working Hours : Monday - Friday 9:00 - 17:30 Location : Bexhill Hybrid We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over three million customers,...


  • Bexhill-on-Sea, East Sussex, United Kingdom Hastings Direct Full time

    Working Hours : Monday - Friday 9:00 - 17:30 Location : Bexhill Hybrid We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over three million customers,...


  • Bexhill, United Kingdom Hastings Direct Full time

    Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know...


  • Bexhill-on-Sea, United Kingdom Get Staff Full time

    **Commercial Account Handler - Bexhill - Salary Negotiable** **Commercial Account Handler Overview**: - Highly competitive salary + yearly bonus - Study support for the CII qualification - Full-Time, 9.00am-5.00pm - Excellent company pension scheme **Company Overview - Commercial Account Handler** Get Staff Recruitment are working with one of the South's...

  • Claims Strategist

    4 weeks ago


    Bexhill, United Kingdom Hastings Direct Full time

    As we continue with our exciting growth and transformation, we’re looking for someone who is passionate about delivering a best in class claims strategy for our Bodily Injury Team. This is an opportunity to join our Hastings Direct family and directly support the delivery of our Bodily Injury approach to maximise commercial outcomes. As our Claims...


  • Bexhill, United Kingdom Hastings Direct Full time

    Welcome to Hastings Direct - From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and...


  • Bexhill, United Kingdom Hastings Direct Full time

    Working Hours: Monday - Friday 9:00 - 17:30Is this the role you are looking for If so read on for more details, and make sure to apply today.Salary: £26500Location: Bexhill HybridWelcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've...


  • Bexhill, United Kingdom Hastings Direct Full time

    Working Hours: Monday - Friday 9:00 - 17:30Is this the role you are looking for If so read on for more details, and make sure to apply today.Salary: £26500Location: Bexhill HybridWelcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've...