Large & Complex Loss (Motor) Claims Handler

3 weeks ago

Bexhill, United Kingdom BT6 Resourcing Full time

**Job Title**: Large & Complex Loss (Motor) Claims Handler

**Location**: Remote

**Salary**: Competitive + Benefits

**About the Job**

Our client is an agile, data and digitally focused general insurance provider. They offer a multitude of products and services, primarily focusing on private insurance across four classes: car, bike, van and home, in addition to 'Premier' offerings such as breakdown cover, substitute vehicles and legal protection.

You will be part of a dynamic and forward thinking team who are on a journey to become the market leading large loss team in the country. The client has an exceptionally strong technical capability within the department and are passionate about developing their people from a technical and commercial perspective.

Because the client are a fast growing business often their Large Loss Team have a quicker development journey to that of other more traditional insurers.

**Position Overview & Key Responsibilities**

In this role, you will be responsible for managing a portfolio of motor personal injury cases exceeding £150,000 per claim. Working within established authority limits and criteria, you will engage in diverse communication channels to facilitate the prompt resolution of claims. This involves interacting with customers, witnesses, insurers, repairers, solicitors, engineers, third-party representatives, medical experts, forensic accountants, rehabilitation providers, case managers, overseas handling agents, investigators, medical agencies, costs draftsmen, CRU, counsel, police authorities, and other relevant third parties.

Additionally, your responsibilities will extend to providing coaching, mentoring, and training to the broader claims handling teams. Technical audits will be conducted as directed, with recorded findings emphasizing knowledge gaps or identified trends. It is crucial to identify and prevent fraudulent claims, ensuring the maintenance of Reinsurer confidence through timely and regular updates in accordance with the Reinsurance treaty.

Furthermore, your involvement in biannual Large Loss Technical Forums will include suggesting topics, addressing issues, and contributing substantively by creating and delivering relevant material. These forums serve as platforms for panel lawyers and expert guest speakers to discuss various technical aspects, including brain and spinal injuries, neuro-psychological testing, deputyship, court of protection, assistive technology and accident reconstruction, among others.

Taking an active role in strategic projects is expected to ensure the continuous evolution and alignment with industry trends and performance standards. Lastly, you are required to support the company's values and policies, adhering to the highest professional standards throughout your work.

**Qualifications and Skills**
- Experience within the insurance industry (motor) in a claims handling role, plus experience in handling personal injury claims with knowledge and experience in handling claims in excess of £150,000, but routinely deals with claims between £500k and £1m
- Strong Indemnity and liability knowledge, an eye for detail with an understanding of the Civil Procedure Rules (CPR), Serious Injury Guide (SIG), The Rehabilitation Code and litigation procedures.
- Excellent problem solving skills coupled with a proactive approach to work. And ability to a large degree to work under your own initiative and be able to prioritise your own work load.
- Someone who is passionate about a career in Large Loss and is keen and ready to work on their own technical development.
- DIP CII Qualified or progress towards would be desirable but not essential
- IT skills notably with experience of Outlook, Word and Excel, MS Teams.

This list is neither exclusive nor exhaustive and there may be other duties, within the remit of this position, required of the job holder from time to time. The Company reserves the right to alter this job description and will do so after consultation with the job holder.

  • Hybrid Claims Handler

    4 weeks ago

    Bexhill, United Kingdom Hastings Direct Full time

    We have a brand-new opportunity for Claims Handlers to come and join our Home Claims department. This area is experiencing excellent growth and development so has the benefit of long-term progression opportunities. You will be assisting and supporting our customers when they need us the most by proactively managing a portfolio of home claims cases and...

  • Credit Hire Claims Handler

    1 hour ago

    Bexhill, United Kingdom Hastings Direct Full time

    Working Hours: Monday - Friday 9:00 - 17:30Is this the role you are looking for If so read on for more details, and make sure to apply today.Salary: £26500Location: Bexhill HybridWelcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've...

  • Customer Claims Handler

    4 weeks ago

    Bexhill-on-Sea, United Kingdom Hastings Direct Full time

    Bexhill -Hybrid working Full-time, Monday - Friday 09:00 - 17:30 NO WEEKENDS! Salary £23,500 At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they...

  • Customer Claims Handler

    2 weeks ago

    Bexhill-On-Sea, United Kingdom Hastings Direct Full time

    Bexhill -Hybrid working Full-time, Monday - Friday 09:00 - 17:30 NO WEEKENDS! Salary £23,500 At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they...

  • Credit Hire Claims Handler

    4 weeks ago

    Bexhill-on-Sea, United Kingdom Hastings Direct Full time

    Working Hours: Monday - Friday 9:00 - 17:30 Salary: £26500 Location: Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with...

  • Credit Hire Claims Handler

    4 weeks ago

    Bexhill-on-Sea, United Kingdom CareerBliss Full time

    Working Hours: Monday - Friday 9:00 - 17:30 Salary: £26500 Location: Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with...

  • Credit Hire Claims Handler

    3 weeks ago

    Bexhill-On-Sea, United Kingdom Hastings Direct Full time

    Working Hours: Monday - Friday 9:00 - 17:30 Salary: £26500 Location: Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with...

  • Customer Claims Handler

    3 days ago

    Bexhill-on-Sea, East Sussex, United Kingdom Hastings Direct Full time

    Bexhill -Hybrid working Full-time, Monday - Friday 09:00 - 17:30 NO WEEKENDS! Salary £23,500 At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service...

  • Senior Motor Claims Engineer

    2 weeks ago

    Bexhill-on-Sea, East Sussex, United Kingdom Hastings Direct Full time

    Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a...

  • Credit Hire Claims Handler

    3 weeks ago

    Bexhill-On-Sea, South East, United Kingdom Hastings Direct Full time

    Working Hours: Monday - Friday 9:00 - 17:30Is this the role you are looking for If so read on for more details, and make sure to apply today.Salary: £26500Location: Bexhill HybridWelcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've...

  • Credit Hire Claims Handler

    6 days ago

    Bexhill-on-Sea, East Sussex, United Kingdom Hastings Direct Full time

    Working Hours: Monday - Friday 9:00 - 17:30Is this the role you are looking for If so read on for more details, and make sure to apply today.Salary: £26500Location: Bexhill HybridWelcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've...

  • Audit Manager

    3 weeks ago

    Bexhill, United Kingdom TPF Recruitment Full time

    TPFRecruitment are supporting a market leading regional firm ofchartered accountants based in Bexhill in their search for anexperienced practice individual to become Audit Manager. Thisposition will suit an ambitious applicant who is looking to becomea Partner in 35 years or potentially sooner dependent onexperience.Asan Audit Manager you will be responsible...

  • Marketing Coordinator

    4 weeks ago

    Bexhill, United Kingdom Indesign Furniture Full time

    **Marketing Coordinator Role -** Company Overview: Chilli Pepper Designs (Interiors and Furniture CGI company) and sister company Indesign Furniture have rapidly gained a reputation for excellence in the visual representation of interiors and the supply of design led furniture. Both companies are located in the same Bexhill-On-Sea offices in East...

  • Digital Audit Senior Managers and Managers

    4 weeks ago

    Bexhill-on-Sea, United Kingdom Careers In Group Full time

    Our big 4 client is seeking to hire a number of Digital Audit Senior Managers and Managers over the next 6 months for their team in London to provide day-to-day management of digital audit work across a wide range of sectors and a base of complex, high profileaudit clients. Digital Audit is a specialist team within their audit practice that combines a mix of...

  • Audit Manager

    2 weeks ago

    Bexhill-on-Sea, East Sussex, United Kingdom Tpfrecruitment Full time

    TPF Recruitment are supporting a market leading regional firm of chartered accountants based in Bexhill in their search for an experienced practice individual to become Audit Manager. As an Audit Manager, you will be responsible for managing and completion of audits for small, medium and large companies and charities, and this will lead to managing your own...