Repairs Administrator

3 weeks ago


Leeds, United Kingdom Venn Group Full time

Venn Group has been approached by a leading housing association in Greater Manchester to recruit for a Repairs Administrator initially on a 3 month contract with the possibility for extension.

The duties include:

- First point of contact for tenants over the phone for a variety of repair / general enquiries
- Taking calls regarding repairs to properties, liaising with contractors and booking in repairs
- Take ownership of each call from initial contact through to completion
- Dealing with complaints
- Updating customer records onto the system

Essential experience / skills:

- Customer Service experience
- Administration experience

Desirable experience / skills:

- Knowledge within repairs


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