Receptionist (Ref: 1042/23)

2 months ago

Exeter, United Kingdom South West Water Full time

At
**South West Water** we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

**Are you a customer-focused individual looking to progress your career with a company that prides itself on its people? Are you an excellent communicator with a strong work ethic and a methodical approach?**

We currently have an exciting opportunity available for a Receptionist to join our team working in
**Exeter**. You will join us working 22.5 hours per week (Monday to Friday from 8:00 - 12:30) on a
** permanent** basis, and in return, you will receive a salary of
** £12,319 per annum plus excellent benefits.
**About the role:
This role is a fast paced and in a busy environment, so we are looking for someone with a strong customer focused and administration background that is up for a new challenge.

**What you’ll be doing**:

- You’ll be covering the switchboard ensuring that all enquiries are answered and diverted promptly to the correct department as required
- You’ll also be responsible for administering and maintaining the access control system to ensure that contractors and visitors are signed in correctly and access cards are given as appropriate to ensure the continued safety and security to all staff and visitors on site
- You will be responsible for managing the meeting room booking system to ensure all meetings within Peninsula House run smoothly
- You will also be supporting the mailroom with inbound and outbound deliveries to ensure GDPR and audit policies are followed

**What we are looking for**:

- Great IT skills, and proficient experience in Microsoft 365 including Word and Excel packages
- Proven experience in an administration or customer service environment working in a busy multitasking team
- Excellent communication skills, both written and verbal at all levels, with a confident approach to dealing with internal and external contacts
- Able to prioritise conflicting priorities and work to set deadlines

**What’s in it for you**:
This isn’t just a job, this is a career; the opportunities to develop and grow your career with us are endless. Alongside ongoing training and development opportunities we offer some great benefits:

- 23 days holiday allowance rising to 27 days plus bank holidays
- Generous contributory pension scheme
- Discretionary bonus
- Share save scheme
- Subsidised healthcare benefits
- Buy and sell holiday scheme
- Cycle to work scheme
- Plus, many more

**Closing date: Monday 3rd April 2023**Be yourself, we like it that way.** Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

**Our core values which are essential to our success are**:

- Trusted - We do the right thing for our customers and stakeholders.
- Collaborative - We forge strong relationships working together to make a positive impact.
- Responsible - We keep our promises to our customers, communities, and each other.
- Progressive - We are always looking for new ways to improve and make life better.

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