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Business Support Officer
5 months ago
**Salary**
£25,054 - £29,558
**Reference number**
BUC07896
**Contract type**
Fixed Term / Secondment
**Working hours**
Full Time
**Level of DBS check required**
Standard
**Date posted**
2 Feb 2023, 11 p.m.
**Application deadline**
12 Feb 2023
**Overview**:
We have a fantastic opportunity for a Business Support Officer to join our Corporate Business Support Team. We are looking for two individuals who enjoy working in a fast-paced environment, and who can provide excellent support to those working in the front-line services supporting our residents.
**About us**:
An exciting opportunity has arisen within Corporate Business Support, which forms part of the Resources Business Unit in Buckinghamshire Council. The team provide excellent support services to the Children’s Social Care Teams across the county. We are looking for two full time Business Support Officers (Career Grade 3-4) working 37 hours per week, to support the Assessment Team in High Wycombe. Should there be a business need, staff may be required to work across multiple locations.
By working with us, you are part of something bigger. Our services are wide-ranging, the opportunities to grow and progress are endless. Our commitment to work-life balance and adapting ways of working is shaping our working lives for the better. So from the moment you join us, we’ll support you to be the best you every step of the way.
**About the role**:
**Key Accountabilities**
- Excellent Customer Service
- Managing important & confidential correspondence
- Multiple complex telephone queries from internal and external customers
- Note taking for a wide range of meetings
- Inputting and data management
- Financial responsibilities
- General administrative duties.
Please see the attached job summary for further information on this position.
Any-Desk:
As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.
**About you**:
- You must be a hard-working professional.
- You are customer focused.
- You must be resilient, able to demonstrate the ability to deal with sensitive and difficult information.
- You must be able to work flexibly to respond to service demand.
- You must be able to demonstrate the ability to prioritise a varied and challenging workload.
- You will possess excellent communication skills and accurate attention to detail.
- You'll be educated to GCSE/NVQ3 level or equivalent, including in English and Maths.
- You are keen to learn and able to juggle priorities effectively, often with conflicting demands.
- You are caring and helpful.
**Other information**:
These posts are office based but are currently being offered on a 40% office and 60% home working agreement. This arrangement is under continuous review, so may revert to an increase in office working, in line with business needs.
There are two roles available on a secondment/fixed term contract basis
- one until 30thJune 2023 and one until 31stJuly 2023. The positions are offered as 37 hours per week, with a working pattern:
- Monday - Thursday 9am-5:30pm, with 1 hour's unpaid lunch
- Friday 9am-5pm, with 1 hour's unpaid lunch
The starting salary is £25,054 per annum
Number of posts available: 2
Advert closing date: Sunday 12th February
Interview date: Interviews are to be held as soon as possible following the advert closing date.
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- Unspent convictions and/or unspent conditional cautions only
For further information on how long it takes for convictions and conditional cautions to be spent, please refer to Nacro’s guide on the Rehabilitation of Offenders Act.
**Our values and culture**:
We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy.
By joining Buckinghamshire Council, you can expect:
- a fair and inclusive culture
- the chance to really make a difference to those around you
- health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
- a unified voice through our Employee Representative Group
- ongoing support, and the opportunity to develop and progress in your career with us
- opportunities to take part in fun activities such as fundraising and social events
At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.
From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all
