Administrative Assistant

1 week ago

Glasgow, United Kingdom Scottish Action for Mental Health Full time

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

**For Scotland’s Mental Health**

**Post**:* **Administrative Assistant**

**Ref**:* **REC1491***

**Location: DBI Covid Response ***

**Hours: 10 hours per week**

**Salary**: **£23,400 - Pay point 10 - Pay point 13** ** **

**Contract: Permanent**

**About the Role**

SAMH are looking to recruit a motivated & efficient Administrative Assistant for the DBI Services. A Distress Brief Intervention is a time limited and supportive problem solving contact with an individual in distress and is a two-level approach. DBI level 1 is provided by staff within Primary Care and involves a compassionate response, signposting and offer of referral to a DBI level 2 service.

DBI level 2 is provided by trained staff within SAMH who receive referrals via NHS24/ Primary Care from people experiencing distress. The DBI Practitioner will contact the person within 24-hours of referral and provide compassionate, problem solving support, wellness and distress management planning, supported connections and signposting for a period of up to 14 days.

What we are looking for

The Administrative Assistant will be responsible for a wide range of administrative and office support activities across the services working within a fast paced environment to ensure systems are maintained in an effective, up to date and accurate manner. This will include provision of direct administrative support for line management across services, supporting the administration of referrals that come to the service and the timely completion of any financial elements of the contracts delivered by the team. There will also be a high reporting element to the role providing detailed statistics to the national DBI team.

This is an opportunity to work in a team making a difference to people by supporting them to achieve identified outcomes during a difficult period in their lives. This role is fast paced and responsive therefore a great opportunity for an individual who is highly motivated and enjoys learning. You will be able to demonstrate effective communication and organisational skills and previous administration experience working with Microsoft Word and Excel to an intermediate or advanced level is essential.

**What we will provide for you**

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;
- Reimbursement of PVG, Disclosure.
- 30 days annual leave rising to 33 after 5 years’ service
- 4 public holidays
- 2 paid wellbeing days off per year to use on what matters to you.
- Team wellbeing budgets
- Workplace pension scheme
- Life Assurance policy
- Employee Assistance Programme

Applications are welcome from people who have experienced mental health difficulties.

**Job Types**: Part-time, Permanent

Pay: From £23,400.00 per year

Expected hours: 10 per week

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Life insurance
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: REC1491

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