Quality & Customer Service Coordinator

5 days ago


Ormskirk, United Kingdom Detail2Recruitment Full time

**Quality & Customer Service Coordinator - Specialist Manufacturing - Ormskirk - £25k to £30k**
Commutable from - Ormskirk, Southport, Liverpool, Skelmersdale, Wigan, Formby, Preston, Leyland or Chorley areas.
**About the Company & Role**
Are you an experienced Quality professional with a background in customer-facing after sales environments looking for a role with variety and stability?
Our client, an established and expanding manufacturing business based in the Ormskirk area are currently looking to recruit a Quality professional to join their team.
With a full order book and a number of high value, lucrative projects they are looking for somebody to be extensively involved in the Quality Department, with the ability to play a key role in ensuring high standards of both Quality Control and Customer Careare met across the business.
This role would suit an experienced quality professional used to not only managing internal quality management systems but also interacting with customers to ensure an efficient, professional and timely after sales / service experience.
**Quality & Customer Service Coordinator - The Rewards**
- £25,000 to £30,000
- Monday to Friday (Days Based Role)

**Quality & Customer Service Coordinator - Requirements**
- An experienced Quality professional with knowledge and experience of ISO9001
- Customer-facing experience with the ability to manage an after sales / service / technical helpdesk, providing support to customer queries
- Experience in managing and developing quality systems in line with ISO9001
- Ability to write procedures
- Internal and external auditing experience extremely beneficial
- Ability to manage customer complaints, queries and technical helpdesk liaising with appropriate internal departments as necessary

**About Us



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