Customer Service Liaison

1 day ago


Ormskirk, United Kingdom Blue Octopus Recruitment Ltd Full time
Job Description

We are seeking an experienced Customer Account Coordinator to join our team at Blue Octopus Recruitment Ltd. The successful candidate will be responsible for acting as the main point of contact between customers and Architectural UK & Ireland, proactively processing and communicating customer demands to the order fulfilment chain in a cost-effective timely manner.

Key Responsibilities:

  • Act as the primary point of contact for customers and internal stakeholders
  • Process and communicate customer demands to the order fulfilment chain
  • Ensure all issues are resolved promptly and efficiently

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work well under pressure in a fast-paced environment
  • Self-motivated and able to work on their own initiative
  • Experience of using SAP is essential

Benefits:

  • Flexible working hours/hybrid working
  • 25 days holiday plus declared public holidays
  • Staff Bonus scheme
  • Pension Scheme (DC)
  • On-site free car parking
  • Staff restaurant


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