Admin and Customer Service

4 months ago

Ormskirk, United Kingdom Intelligent Leads Full time

This is an excellent opportunity to join a successful team working in the green energy sector. The UK green energy sector is booming, and with huge pressure on the UK to decarbonise there has never been a better time to have a career change or start your journey into Admin and Customer Service.

You will be joining a friendly team with lots of support and opportunities for professional development and career progression.

Why Us:

- Thriving Industry: The UK's green energy sector is booming, and you can be at the forefront of this transformative movement.
- Career Catalyst: Whether you're looking to make a career change or kickstart your journey in admin and customer service, our dynamic environment is the perfect launchpad.
- Supportive Team: Join a warm and friendly team that's committed to your growth. You will have support from management staff and colleagues plus numerous opportunities for professional development and advancement.
- Empowerment: We prioritise our people. Receive comprehensive training to excel in your role and engage confidently in discussions about our invaluable services.
- Genuine Impact: Be part of a team that truly makes a difference. We provide essential support to those affected by the energy crisis, making a positive impact on our customers' lives.
- No Hard Selling: Rest assured, your role does not involve comparison services, energy switching, or soliciting payments from customers.
- Immediate Openings: Our rapid growth means immediate opportunities to join our team and embark on an exciting journey.

Your Responsibilities:

- Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring utmost customer satisfaction.
- Demonstrate effective time management, autonomously managing your workload to ensure efficiency.

Qualifications:

- Previous experience in customer service or administration roles is preferred, showcasing your ability to interact effectively with a diverse clientele.
- Flaunt your strong verbal and written communication skills, a testament to your ability to convey information clearly and engagingly.
- Exhibit excellent problem-solving acumen and meticulous attention to detail, ensuring that every customer interaction is addressed comprehensively.
- Showcase your multitasking prowess and skillful prioritization, illustrating your ability to manage various tasks seamlessly.

What We Offer:

- Competitive compensation and benefits packages that recognize your contributions and dedication.
- Bonus structure paid monthly for reaching performance and customer satisfaction targets.
- An opportunity to become an integral part of our team of dedicated professionals, contributing to the well-being of our valued customers

**Job Types**: Full-time, Permanent

**Salary**: £19,675.00-£20,520.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Ormskirk: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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