Customer Care Assistant

3 months ago


Ormskirk, United Kingdom GLAMIFY FASHION ONLINE LTD Full time

Glamify fashion is a fast fashion brand based in the northwest and we are looking for a full time inventory assistant to join our hard working team.

We offer a competitive salary and the working hours are Monday - Friday 9:00am - 5:30pm and there are opportunities for overtime if needed.

Socials

Communicating with customers

Work flow for production

refunds/returns

admin duties

may need to help picking and packing during busy periods

About you

Hardworking and reliable and willing to learn new skills
Have a great attention to detail
Basic it knowledge (spreadsheet, word documents)
Knowledge of using the shopify interface ( not essential )
Great communication skills
Great at working as part of a team
Excellent organization and prioritizing skills

Please note, this list is in no way extensive & opportunities will be given to gain experience in other elements of the business.

Required Qualifications

We are not asking for any specific qualifications as training will be provided but the role does demand good written literacy skills and confidence speaking on the phone. Although previous experience in a customer service role is desirable it is not essential as we are much more interested in the potential of the individual and an eagerness to learn and progress within the business.

If you feel this could be the role for you, please attach a C.V. we'd be delighted to consider you for this role.

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£10.50 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Overtime

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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