Customer Service Advisor
16 hours ago
North West Turf is a leading producer of cultivated lawn turf in the UK. We are looking to expand our office team and recruiting for a Customer Service Advisor.
**Main duties of the role include**:
- Handle in-bound customer phone calls, assisting with general queries and taking orders.
- Effectively answer web chat messages, giving great levels of customer services.
- Effectively handle any customer complaints, providing a positive outcome to the company and customer where possible.
- Liaise with third party hauliers to track on-going shipments and provide updates to customers.
Previous customer facing experience is essential for this role.
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Salary**: £18,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Ormskirk, L39 6SR: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: nwt-csa
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