Customer Service Advisor

3 months ago

Ormskirk, United Kingdom Alpha Cars Liverpool Ltd Full time

Interested in joining a local and thriving business which keeps growing?

Alpha is one of the UK's largest and fastest growing taxi companies with over 1600 partner drivers. You can be part of the local answer to emerging international disruptors and feel good about your input as we continue to make an impact.

We have a continual growth plan and need a talented and driven individual to help us achieve our targets.

After recent expansion, Alpha Taxis are looking for pro-active, efficient, and reliable individuals to join one of our fast-paced call centre environments in **Ormskirk**.

Throughout the year, there will be events/holidays that mean some weekend work will be required but these will be organised in advance.

If you are currently in education, Alpha’s 24-hour operation allows us to be able to work your shifts around your timetable.

**Position Overview**:

- Handle all inbound calls and in person queries regarding but not limited to bookings, lost property, accounts, and driver queries.
- Process a large number of bookings in each shift.
- Fully investigate and resolve all queries via telephone or face to face.
- Build relationships with a friendly and positive approach.
- Ability to work in a fast paced, team environment.
- Be self-motivated, adapting positively to change.
- Hold excellent IT skills; ability to update and utilise the in-house computer systems.
- Manage daily operations including opening and closing procedures as a Key Holder.
- Readily accept responsibility.
- Have an upbeat and positive attitude.
- Provide a high level of customer service to drivers and customers.

**Requirements**:

- Have an outstanding telephone manner and rapport building skills.
- A very resilient character, who is calm under pressure.
- Passionate to learn and develop your career within a company that values and invests in their employees.
- Availability to flexibly work within the operational hours and weekends when required.

**Benefits**:

- Regular Company Social events
- Company Pension scheme
- Smart casual dress (uniform is provided)
- Priority when using company services.

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.75-£12.75 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Ormskirk: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have weekend availability?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: CSA-ORMSKIRK

  • Customer Service Advisor

    3 months ago

    Ormskirk, United Kingdom JOB Consultancy Full time

    Are you able to provide a high level of customer service? Do you want to work for a fast growing company? Working hours – Monday to Friday 9am-5:30pm + occasional Saturday (day off in lieu during the week) Excellent Basic Salary Central location – Close to Public Transport My client, a forward thinking, exciting organisation are looking to recruit a...

  • Customer Service Advisor

    3 months ago

    Ormskirk, United Kingdom JOB Consultancy Full time

    Are you able to provide a high level of customer service?Do you want to work for a fast growing company?Working hours – Monday to Friday 9am-5:30pm + occasional Saturday (day off in lieu during the week)Excellent Basic SalaryCentral location – Close to Public TransportMy client, a forward thinking, exciting organisation are looking to recruit a Customer...

  • Customer Service Advisor

    3 months ago

    Ormskirk, United Kingdom JOB commercial Full time

    **Are you able to provide a high level of customer service?** **Do you want to work for a fast growing company?** **Working hours - Monday to Friday 9am-5:30pm + occasional Saturday (day off in lieu during the week)** **Excellent Basic Salary** **Central location - Close to Public Transport** My client, a forward thinking, exciting organisation are...

  • Customer Service Representative

    3 months ago

    Ormskirk, United Kingdom JOB commercial Full time

    **Are you able to provide a high level of customer service?** **Do you want to work for a fast growing company?** **Working hours - Monday to Friday 9am-5:30pm + occasional Saturday (day off in lieu during the week)** **Excellent Basic Salary** **Central location - Close to Public Transport** My client, a forward thinking, exciting organisation are...

  • Service Advisor

    4 weeks ago

    Ormskirk, United Kingdom The Solution Automotive Limited Full time

    **VACANCY ALERT**SERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORYou guessed it, we're recruiting for an experienced motor trade SERVICE ADVISOR in the West Lancashire area....An excellent opportunity to work with a great employer at one of their newest sites which is currently expanding, exciting...

  • Service Advisor

    4 weeks ago

    Ormskirk, United Kingdom The Solution Automotive Limited Full time

    **VACANCY ALERT**SERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORYou guessed it, we're recruiting for an experienced motor trade SERVICE ADVISOR in the West Lancashire area....An excellent opportunity to work with a great employer at one of their newest sites which is currently expanding, exciting...

  • Service Advisor

    4 weeks ago

    Ormskirk, United Kingdom The Solution Automotive Limited Full time

    **VACANCY ALERT**SERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORYou guessed it, we're recruiting for an experienced motor trade SERVICE ADVISOR in the West Lancashire area....An excellent opportunity to work with a great employer at one of their newest sites which is currently expanding, exciting...

  • Auto Service Advisor

    3 months ago

    Ormskirk, United Kingdom Accord Resourcing Full time

    **Auto Service Advisor needed** **£27 000 - £33 200 (OTE) per annum** **Ormskirk** Our client, an operator of the world's largest motor franchises, is seeking for a Service Advisor to join their team. **Role**:Auto Service Advisor **Salary**: Up to £33 200 (OTE) per annum **Hours**: Day Shift **Location**: Ormskirk **Requirements**: - Previous...

  • Service Advisor

    2 weeks ago

    Ormskirk, United Kingdom The Solution Auto Full time

    VACANCY ALERT**SERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISOR You guessed it, we're recruiting for an experienced motor trade SERVICE ADVISOR in the West Lancashire area....An excellent opportunity to work with a great employer at one of their newest sites which is currently expanding, exciting times...

  • Service Advisor

    2 weeks ago

    Ormskirk, United Kingdom The Solution Auto Full time

    **VACANCY ALERT** SERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISOR You guessed it, we're recruiting for an experienced motor trade SERVICE ADVISOR in the West Lancashire area.... An excellent opportunity to work with a great employer at one of their newest sites which is currently expanding, exciting...

  • Customer Service Representative

    4 days ago

    Ormskirk, Lancashire, United Kingdom JOB Consultancy Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at JOB Consultancy. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, converting enquiries into customers, and providing tailored solutions to meet each customer's needs.Key ResponsibilitiesDeliver excellent customer...

  • Service Excellence Advisor

    3 weeks ago

    Ormskirk, United Kingdom JOB Consultancy Full time

    Exciting Opportunity for a Customer Service AdvisorAre you passionate about delivering exceptional customer support and eager to be part of a growing organization? You may be the ideal candidate for our team.We are looking for a Customer Service Advisor to join our workforce. Your key responsibilities will include:Delivering outstanding customer service by...

  • Customer Advisor

    3 months ago

    Ormskirk, United Kingdom Boots Full time

    Summary Job Reference: 231281BR - Job Reference: 2 3 1 2 8 1 B R Ormskirk, Moor Street Fixed Term 15 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...

  • Customer Service Representative

    7 days ago

    Ormskirk, Lancashire, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As the face of our business, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.Key Responsibilities:Provide excellent customer service on the shop floor,...

  • Service Advisor

    4 weeks ago

    Ormskirk, Lancashire, United Kingdom The Solution Automotive Limited Full time

    **VACANCY ALERT** SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR You guessed it, we're recruiting for an experienced motor trade SERVICE ADVISOR in the West Lancashire area.... An excellent opportunity to work with a great employer at one of their newest sites which is currently...

  • Service Advisor

    3 weeks ago

    Ormskirk, Lancashire, United Kingdom The Solution Automotive Limited Full time

    **VACANCY ALERT** SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR SERVICE ADVISOR You guessed it, we're recruiting for an experienced motor trade SERVICE ADVISOR in the West Lancashire area.... An excellent opportunity to work with a great employer at one of their newest sites which is currently...

  • Client Support Advisor

    1 week ago

    Ormskirk, Lancashire, United Kingdom JOB Consultancy Full time

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at JOB Consultancy. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, converting enquiries into customers, and providing tailored solutions to meet each customer's needs.Key ResponsibilitiesDeliver excellent customer...

  • Automotive Service Consultant

    4 days ago

    Ormskirk, Lancashire, United Kingdom The Solution Automotive Limited Full time

    Job Description**Job Opportunity for Experienced Motor Trade Professionals**Service and Repair AdvisorService and Maintenance AdvisorAutomotive Service and Repair ExpertService and Repair SpecialistAutomotive Service and Maintenance TechnicianService and Repair ConsultantAutomotive Service and Repair ProfessionalThe Solution Automotive Limited is seeking an...

  • Automotive Service Consultant

    4 days ago

    Ormskirk, Lancashire, United Kingdom The Solution Automotive Limited Full time

    Job Description**Job Opportunity for Experienced Motor Trade Professionals**Service and Repair AdvisorService and Maintenance AdvisorAutomotive Service and Repair ExpertService and Repair SpecialistAutomotive Service and Maintenance TechnicianService and Repair ConsultantAutomotive Service and Repair ProfessionalThe Solution Automotive Limited is seeking an...

  • Customer Care Representative

    3 weeks ago

    Ormskirk, United Kingdom JOB Consultancy Full time

    Exciting Opportunity for a Customer Service AdvisorAre you passionate about delivering exceptional customer experiences and eager to be part of a growing organization? If so, you may be the ideal candidate for our team.We are on the lookout for a Customer Service Advisor to join our workforce. Your key responsibilities will include:Delivering outstanding...