Head of Customer Service

2 weeks ago


Cambridgeshire, United Kingdom Fawkes & Reece Full time

**Location**: Cambridgeshire
**Salary**: £60K- £65K per Year
**Contract**: Permanent
**Type**: Full Time

**Reference**: ZG/029991_1673871405
**Posted**: January 16, 2023
**Consultant**: Zoe Georgiou

My client are a residential housing developer with developments based in Cambridgeshire, they are looking for a Head of Customer Service to head up a new region and manage a team

You will need to work closely with the construction director to create & implement customer service process's in order to to ensure a smooth customer journey when buying a property & throughout their warranty period. Although the role is office based you are required to spend time on site to work with site teams in order to ensure a high standard of finishing on the properties prior to handover to eliminate the snags after the customers move in



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