Complaints Officer

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

MMP Consultancy are looking to recruit a Complaints Officer to join a Housing Provider based in London. **Duties**: - As Complaints Officer, deliver a fantastic experience to the customer who may have made a complaint by leading on complaints resolution from start to finish, communicating regularly with the customer throughout - Drive customer satisfaction...

Complaints Officer required for our public sector client to work Hybrid £18.76 per hour PAYE 6 months - possible extension Hybrid Working This role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training. Take...

Complaints Officer required for our public sector client to work Hybrid £18.76 per hour PAYE 6 months - possible extension Hybrid Working This role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training. Take...

Do you have previous experience within complaints? Do you have knowledge of repairs within housing services or similar? If so, ourclient is seeking a Complaints Officer to join their team on a temporary basis for approximately 3 months.This is a hybrid role working Monday to Friday, 3 days in their Lewisham office (Tuesday to Thursday) and the remaining days...

**Full Time Temporary ContractRequirement (2 months)** **Complaints Officer** Venn Group is currently working with a health organisation in London for a Complaints Officer to support the organisation. - Managing a caseload of complaints - Improving complaints handling - NHS experience - Complaints experience Job Title: Complaints Officer Duration: 2...

**Complaints Officer**: The complaints officer will be required to investigate and respond to Stage 1 and Stage 2 Complaints, Leader Enquiries, Member Enquiries, FOIs, SARs and Ombudsman cases. Failure to provide this service will impact our services to residents, meeting statutory deadlines and escalation of complaints to Local Government...

Complaints Officer required for our public sector client to work Hybrid £18.76 per hour PAYE 6 months - possible extension Hybrid Working This role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training. Take...

Complaints Officer required for our public sector client to work Hybrid£18.76 per hour PAYE6 months - possible extensionHybrid WorkingThis role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training.Take individual and...

**Temporary Requirement** **Complaints Officer** Venn Group is currently recruiting a Complaints Officer for an NHS organisation in London. - Understanding the complaints process - Working efficiently on the Datix system - Working knowledge of excel/spreadsheets - Experience in managing complaints, editing, and writing responses - Effectively engage with a...

Complaints Officer required for our public sector client to work Hybrid£18.76 per hour PAYE6 months - possible extensionHybrid WorkingThis role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training.Take individual and...

MMP Consultancy are looking to recruit a Complaints Officer to join a Housing Provider based in London.Duties: As Complaints Officer, deliver a fantastic experience to the customer who may have made a complaint by leading on complaints resolution from start to finish, communicating regularly with the customer throughout Drive customer satisfaction with...

A fantastic opportunity to work for one of Brook Street's Public Sector clients as a **Complaints Officer** has become available. This is a **full-time, temporary role** until the end of **June 2023**, and you will be required to work in the **Waterloo** office 1 day per week. You will be joining a dynamic team of 17 individuals to provide an effective...

The role We are looking for two experienced Complaints Officers to join our Complaints Team, responsible for handling Statutory, Corporate and Ombudsman complaints across Richmond and Wandsworth. This will be for a fixed month contract of 12 months. As a Complaints Officer, you will be responsible for managing a caseload of complex complaints from...

**Job Title**: Complaints Officer **Start Date**: ASAP **Location**:Hybrid in Maidstone, Kent **Pay**:£14 - £16 Per hour DOE **End Date**: Rolling 3-month placement **Working Pattern**: 7.5 hours, 5 days a week (Flexible/WFH available with discussion) Are you ready to make a meaningful impact on healthcare? Join our Client's dynamic team as a...

Principal Complaints Officer Islington 4 mths+ contract To manage and respond to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring the target timescales are met and appropriate remedies and redress are identified and implemented. To provide one stop resolution to customer complaints, through...

About Us We are looking for an experienced Complaints Officer to join our Complaints Team, responsible for handling Statutory, Corporate and Ombudsman complaints across Richmond and Wandsworth. As a Complaints Officer, you will be responsible for managing a caseload of complex complaints from residents and service users in both boroughs and supporting...

About Our Client Currently recruiting for a Complaints Officer who has previously worked in the Healthcare sector in a similar role. A leading Private Healthcare organisation Complaints Officer Part-time hours - 5 hours per day, 4 days per week, 20 hours per week Temporary role - duration TBC £15 per hour inclusive of holiday pay - submit weekly...

**Complaints Officer - Sidcup/Stratford (12 Months FTC)** **Title**:Complaints Officer **Contract Type**:12-month FTC **Location**:Sidcup or Stratford - Hybrid working with 2/3 days being home based **Salary**:£26,198- £28,000 per annum DOE **Hours**:35 hours per week **Shifts**:Monday - Friday, shifts between 8am - 8pm (usually 8am - 4pm, 9am - 5pm,...

Akton Recruitment officer has an opening for a Complaints Officer Predominately home based, may be one day a week at most in the office Overall Purpose of Job To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints...