First Line Support

3 weeks ago


Sheffield, United Kingdom ASK4 Full time

**_Are you a confident communicator?_**

**_ Do you enjoy supporting customers with a variety a of issues?_**

**_ Are you Polish and English Speaking?_**

**_ Interested? We thought you would be _**

From Internet connectivity and smart building technology, to IT and data centre services, ASK4’s solutions bring buildings to life. Working with clients across student housing, build to rent, later living and other sectors, we ensure that people are able to live life and work productively.

Join our team, and you will work as part of a technical support team providing industry-leading support to both existing and new customers, including ASK4’s student, residential and ASK4 Business customer base.

**What you’ll be doing**:
Working 37.5 hours a week covering the support centre opening hours.

Mon - Fri - 08:00 - 22:00

Sat - Sun - 08:00 - 20:00
- Full technical training provided
- Help customers sign up and log in to our internet services.
- 1st Line diagnosis and resolution of technical faults.
- You will be the contact point for customer account administration.
- Translate written and oral communication from English to Additional Language and vice versa.
- Have strong written and verbal communications (English and Polish)
- Great customer service skills.
- Its desirable to have a good basic knowledge of operating systems and networking or **a passion to learn**:

- Professional approach and phone manner.


  • First Line Support

    7 days ago


    Sheffield, United Kingdom ASK4 Full time

    **_Do you have a passion for IT?_** **_ Are you a confident communicator?_** **_ Do you enjoy supporting customers with variety of issues?_** **_ Interested? We thought you would be!_** - This is a Night Shift Position._ From Internet connectivity and smart building technology, to IT and data centre services, ASK4’s solutions bring buildings to life....


  • Sheffield, United Kingdom Elevation Recruitment Group Full time

    Here at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is seeking a talented and motivated individual to join their team as a 1st Line Support...

  • Specialist Mentor

    2 days ago


    Sheffield, United Kingdom First Class Support Full time

    **Specialist Mentor for Autistic Spectrum** **First Class Support** provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing First Class Support Workers that are passionate about making a difference to the lives of students studying higher education courses across the UK. We are currently...


  • Sheffield, United Kingdom Bradfield School Full time

    **First Aid and Administration Support Officer** BS 2 Grade 3 point 5 - 6 - 37 hours per week - 39 weeks per year Bradfield School is a Member of Tapton School Academy Trust. The Trust have a shared vision to ‘realise the life chances and dreams of every child’. Our mission is to provide a safe place to be, provide great teaching and learning and...


  • Sheffield, United Kingdom In Technology Group Limited Full time

    1st/2nd Line Support Engineer - Sheffield Our client has a requirement for 1st/2nd Line Engineers to join their team in Sheffield, the initial short term contract has the opportunity to turn permanent for the right person. The client are one of the UK's leading business service providers who provide IT Services to help drive their clients businesses...


  • Sheffield, United Kingdom Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** This role helps ensure the sustained continuity of technical mastery and line leadership in manufacturing, by leading a key line of the business (technical, system or organizational) to deliver results defined by the...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Chief Operating Officer’s Team in the role of the Administrative Support Officer covering 12 month maternity leave. This role can be undertaken on a fixed term basis or as a secondment. The Chief Operating Officer’s Team is a busy and diverse department, with the Executive Director being responsible for the...

  • Line Leader

    6 days ago


    Sheffield, United Kingdom Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** This role helps ensure the sustained continuity of technical mastery and line leadership in manufacturing, by leading a key line of the business (technical, system or organizational) to deliver...

  • Line Leader

    4 weeks ago


    Sheffield, United Kingdom Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** An exciting opportunity has arisen for a Line Leader to join the manufacturing team here at Sheffield in our “ **Mints Section” **. As a Line Leader you will be responsible for the daily, weekly,...


  • Sheffield, United Kingdom BeTechnology Group Limited Full time

    **2nd Line Helpdesk Engineer** **Salary**: £25,000-£28,000 Location: Sheffield **Hybrid** - 4 days office, 1 day remote Full-Time, Permanent Reports to: Help Desk Supervisor Department: Technical Department I am seeking a Helpdesk Technician with strong 2nd Line Support expereince, and be part of a team that offers remote support to clients. **Job...


  • Sheffield, United Kingdom St John Ambulance Full time

    **What's involved**: **Department**: My Support Service **Salary**: £20,000 - £21,917 **About the Role** My Support Service (MSS) provides the administrative support for day-to-day transactional activities of St John, including Finance, People, Property, Fleet, etc. St John requires Administrators who can support all of our St John people - our...

  • Cleaner - Part Time

    6 days ago


    Sheffield, United Kingdom First 4 Recruitment Full time

    We are recruiting for a cleaner to work with one of our prestigious clients based in the S3 area. **Days required to work** **Total** 7.5 hrs PW Mon 1.5hrs 16.30 - 18.00 Tue 1.5hrs 16.30 - 18.00 Wed 1.5hrs 16.30 - 18.00 Thu 1.5hrs 16.30 - 18.00 Fri 1.5hrs 16.30 - 18.00 **Rate of pay -** £11.10 p/hr (paid weekly) **Your main responsibilities as a...


  • Sheffield, United Kingdom First 4 Recruitment Full time

    We are recruiting for a part-time cleaner to work with one of our clients which is based in the S1 area. This a great oppotunity and will be offered on a temp to perm basis. **Rate of pay -** £11.55 p/hr (paid weekly) **Total** 12 hrs PW **Days required to work** Monday -Saturday 17:30pm-19:00pm **Your main responsibilities will include (but not be...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The role is responsible for the planning, oversight and delivery of projects designed to support improvement in operational delivery and efficiency within the Active Programmes, Community TB Nurses and Active Together services. The post holder will support the Operational Lead and provide leadership for the development and delivery of identified projects....


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Are you passionate about making a difference? Do you enjoy the challenge of problem solving, show a high level of attention to detail and accuracy, able to multi-task and show an ability of forward thinking then an administration role within PhysioWorks/Staff Physio Service at Sheffield Teaching Hospitals NHS Foundation Trust (STH) may be the right position...


  • Sheffield, United Kingdom University of Sheffield Full time

    Are you interested in joining the Careers Service to play a key role in supporting student employability and local employer engagement? The Careers Service supports students of all levels and disciplines as well as recent graduates and early career researchers and forms part of Academic Programmes and Student Engagement. The First Contact Senior...


  • Sheffield, United Kingdom OCLC Full time

    You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life - not a substitute for one. CUSTOMER SUPPORT ANALYST...


  • Sheffield, United Kingdom Devonshire Appointments Full time

    Job Title: On-Site Support Staff Hours: Either 8-4 or 9-5 Monday- Friday. Ongoing Temp role On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, ‘can do’ attitude working across the range of onsite duties as part of a team to: • Deliver services to the required Service...

  • On-Site Support Staff

    3 weeks ago


    Sheffield, United Kingdom Devonshire Appointments Full time

    Job Title: On-Site Support StaffLocation: SheffieldHours: Either 8-4 or 9-5 Monday- Friday. Ongoing Temp roleSalary: £11.44phJOB PURPOSEOn-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, ‘can do’ attitude working across the range of onsite duties as part of a team to:•...


  • Sheffield, United Kingdom Interface Recruitment UK Full time

    Key Responsibilities: End user support for the UK sites to a 1st and 2nd line level. ***Help with the ticket system to a 2 nd & 3 rd level is provided by the global IT Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM]) Support users with technical media solutions in conference rooms and meeting areas (hands on)...