IT Hardware and Applications Support contractor

1 month ago


Sheffield, United Kingdom Interface Recruitment UK Full time

Key Responsibilities:

  • End user support for the UK sites to a 1st and 2nd line level. ***Help with the ticket system to a 2 nd & 3 rd level is provided by the global IT
  • Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM])
  • Support users with technical media solutions in conference rooms and meeting areas (hands on)
  • Monitoring and solving backup problems
  • Hands on Hardware support
  • Administration and maintenance of the local IT infrastructure g. UPS, AC’s
  • Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory etc
  • Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan /disk etc
  • Network - assign IP addresses, connect local hardware to network, basic fault finding
  • Printers - basic fault finding, replace old or faulty hardware
  • Phones / mobiles / hand scanners / and other IT hardware - replace old or faulty hardware
Administration
    • IT asset management
    • Assigning UK clients and UK hardware to the Active Directory
    • Assigning UK clients to DHCP
    • Creating procurement requests for IT hardware and contracts
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