IT Support Officer

2 weeks ago


Sheffield, United Kingdom Elevation Recruitment Group Full time

Elevation Recruitment Group are pleased to be supporting one of out key clients in Sheffield as they look to recruit an IT Support Officer.

  • Sheffield Hybrid working
  • Salary - GBP28,000 - GBP31,000
  • Excellent benefits including 9% pension & 28 days annual leave plus stats

We are looking to speak with individuals who are passionate about providing exceptional technical support and data management services, and who want to be part of a dynamic environment where no two days are the same

As IT Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs.

Key Duties & Responsibilities:

  • Provide day-to-day support for IT users, addressing hardware, software, and network issues promptly
  • Escalate complex technical issues to software providers & 3rd parties, minimising impact on services
  • Utilise SQL, Amazon Quicksight, and Excel to create and maintain dashboards and automated reports for internal and external customers
  • Deliver high-quality data management and analysis services, offering valuable insights to drive business decisions
  • Manage system administration tasks, including setting up new users and maintaining IT equipment inventory
  • Support IT change implementation strategies through project work and coordination
  • Identify areas for improvement in business systems and technology to enhance efficiency and productivity
  • Maintain the IT knowledgebase and update user guides for IT and non-IT staff
  • Conduct onboarding sessions for new staff, introducing them to IT equipment and key systems
  • Assist in maintaining website functionality to ensure a seamless user experience
  • Support the IT team in ensuring compliance with the latest cybersecurity protocols

We are keen to speak with IT professionals who have experience supporting/using:

  • Microsoft 365
  • Active Director
  • General hardware support
  • Networking skills
  • Use of SQL or a similar technical reporting language

To find out more about this opportunity contact us today

#J-18808-Ljbffr

  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a business support officer to work at a leading public sector organisation based in Sheffield (S1). You will be in the Education Resettlement Team. **Duties will include:** - Managing a mailbox - inputting data onto databases - Processing language assessments - Liaising with schools, internal and external colleagues - Arrange...


  • Sheffield, United Kingdom Reed Business Support Full time

    **I am currently recruiting for a Senior Business Support Officer to work at my client, a leading public sector organisation based in Sheffield (S7).** **You will be in the Leaving Care Business Support Team. Duties will include**: - Data inputting - Telephone communication with both external and internal agencies, including service users who are young...


  • Sheffield, United Kingdom Reed Business Support Full time

    **I am currently recruiting for a Senior Business Support Officer to work at my client, a leading public sector organisation in Sheffield (S2).** You will be supporting Facilities Management and the Housing Repairs team in delivering transactional activities. **Duties will include**: - Being the first point of contact for repairs and anything else in...


  • Sheffield, United Kingdom Creative Support Full time

    Job Reference: 75452 Posted: Tuesday 6th February 2024 Closing Date**:Wednesday 21st February 2024** **Up to £11.60 per hour** **Sheffield, South Yorkshire** *** **Full-Time** We are currently looking to add a Senior Support Worker to our team in Sheffield. Our service provides support to people with learning disabilities and mental health needs,...


  • Sheffield, United Kingdom Creative Support Full time

    Job Reference: 75275 Posted: Friday 10th November 2023 Closing Date**:Monday 27th November 2023** **Up to £11.10 per hour** **Sheffield, Yorkshire** *** **Full-Time** We are currently looking to add a Senior Support Worker to our team in Sheffield. Our service provides support to people with learning disabilities and mental health needs, living in...


  • Sheffield, United Kingdom Creative Support Full time

    We are currently looking to add a Senior Support Worker to our team in Sheffield. Our service provides support to people with learning disabilities and mental health needs, living in supported living services across the city. This is a fantastic network of services which enables great outcomes for the people we support. Senior Support Worker Duties: ...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Media Relations Officer to work on behalf of my client, a leading public sector organisation based in Sheffield (remote working is available) **Your role will be to provide a high quality media and public relations service for the organisation.** Duties will include: - To work with the designated manager and colleagues to...


  • Sheffield, United Kingdom Carlisle Support Services Full time

    **Carlisle Support Services have opportunities for immediate vacancies for Revenue Enforcement Officers who are able to work in Sheffield and the surrounding areas. **Hours**: **Shift pattern**: - _This will vary between early shifts one week and lates the next (e.g. 07:00-15:00 and 12:00-20:00). Applicants must also be available to work weekends (Sat &...


  • Sheffield, United Kingdom Carlisle Support Services Full time

    Carlisle Support Services have opportunities for immediate vacancies for Revenue Enforcement Officers who are able to work in Sheffield and the surrounding areas. **_Shift pattern: _**_ _This will vary between early shifts one week and lates the next (e.g. 07:00-15:00 and 12:00-20:00). Applicants must also be available to work weekends (Sat & Sun) on a...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Are looking to develop in your admin career or want to gain valuable NHS admin experience in a busy and senior department? We’re looking for an Administrative Support Officer to join our Chief Operating Officer’s (COO) Team as maternity cover until June 2024, either as a fixed-term or secondment opportunity. The COO’s office covers senior directors...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Chief Operating Officer's Team in the role of the Administrative Support Officer. Undertaking a support role across a small team of Managers and Personal Assistants within the COO/Clinical Operations Office, the post will contribute to this fast paced, patient focused service which works closely with clinical,...

  • Support Officer

    3 days ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title**:Support Officer **Trust Location**:Sheffield Teaching Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS Foundation...

  • Office Assistant

    4 weeks ago


    Sheffield, United Kingdom Clear IT Recruitment Full time

    My client is searching for an Office Assistant to join their team in Sheffield, South Yorkshire on a part-time basis.The role requires the successful candidate to cover all office admin duties. This is a busy and varied role.The ideal candidate:• Prior work experience in an office is essential.• Ability to work effectively with other staff but also to...


  • Sheffield, United Kingdom Sheffield City Council Full time

    Job description **Join Sheffield City Council as a Business Support Officer within Children’s Services.** Are you an experienced administrator? We have an exciting opportunity for a Full Time Business Support Officer to join our Edge of Care Service Business Support Team. At Sheffield City Council, we pride ourselves on delivering excellence in...


  • Sheffield, United Kingdom Sheffield City Council Full time

    Job description **The Capital Delivery Service** Sheffield City Council has a strong Capital Programme with an ongoing value of approximately £200m per annum. To ensure the highest quality delivery standards are achieved, a Capital Delivery Hub (the Capital Delivery Service) has been created to drive ongoing improvements in performance, pace and quality...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    The NHS England Yorkshire and Humber Renal Operational Delivery Network (ODN) will deliver the recommendations of the NHS Long term plan including the prevention, diagnosis and management of long-term conditions services that require a networked approach to development The Project Support Officer will support the Y&H renal ODN in the delivery of a...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Council Tax Officer to work remotely on behalf of a local authority in Sheffield. **Duties will be varied and include**: - Accurately process all aspects of Council Tax work - Cover billing work such as new liability, discounts / exemptions - Changes of address - Collection of Council Tax - Reprofiling - Making suitable...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Strategic Support Coordinator to work on behalf of a leading public sector organisation based in Sheffield. This role is to cover maternity and is a minimum of 6 months, however could be a great way in to the organisation to start you career. The role will be hybrid and include home working as well as from the office in the...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Service Administrator / Business Support Officer to work at my client a leading public sector organisation based in Sheffield. **Duties will include**: - Handling queries - Updating systems - Signposting to other area’s where required **To be successful in this role you will**: - Works well under pressure - Work...


  • Sheffield, United Kingdom Clear IT Recruitment Full time

    My client is searching for an Office Assistant to join their team in Sheffield, South Yorkshire on a part-time basis. The role requires the successful candidate to cover all office admin duties. Prior work experience in an office is essential.• Microsoft Office including Word and Excel is essential.• Good English, grammar and spelling and numerical...