IT Hardware and Applications Support

1 month ago


Sheffield, United Kingdom Interface Recruitment UK Full time
Key Responsibilities:
  • End user support for the UK sites with help of the ticket system (1 st level & (2 nd level), 2 nd & 3 rd level is provided by the global IT)
  • Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM])
  • Support users with technical media solutions in conference rooms and meeting areas (hands on)
  • Monitoring and solving backup problems
(2 nd level support is available by global IT)
  • Hands on Hardware support
  • Administration and maintenance of the local IT infrastructure g. UPS, AC’s
  • Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory etc
  • Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan /disk etc
  • Network - assign IP addresses, connect local hardware to network, basic fault finding
  • Printers - basic fault finding, replace old or faulty hardware
  • Phones / mobiles / hand scanners / and other IT hardware - replace old or faulty hardware
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