Appointment Booking Clerk
6 months ago
The Appointment Booking centre is responsible for booking appointments for the therapy services within the South Division. This vacancy involves answering a high volume of telephone calls. 1 To communicate non-clinical verbal and written information in a precise and effective way both internally and externally to patients, relatives and carers for many of whom there may be communication difficulties as a result of old age, hearing loss, pain, fear and language or learning difficulties. Information has to be communicated using relevant speed, accuracy, tact, understanding and confidentiality.
2 To work as part of a team and also individually to provide high quality booking services and provide cover when needed during times of staff absence or annual leave. 3 To provide an effective and efficient, customer friendly service to the patients of MPFT, their families and carers. 4 To appoint, cancel and rearrange appointments as required using the RiO booking system. 5 To answer telephone enquiries from members of the public and other healthcare departments / professionals.
6 To work process letters as appropriate in relation to booking. 7 To provide support and advice, maintain channels of communication and links with clinical and other staff within the department. 8 To manage the day to day running of clinics ensuring they are used to capacity. 10 The role is varied and requires confidentiality, initiative, flexibility and capacity of handling peaks in the work programme and an ability to relate to a wide range of individuals on behalf of the MPFT.
11 Recording accurate, confidential and sensitive patient information. 12 Using IT skills to produce charts and graphs / tables for the purpose of audit /outcome measures. 13 Create, format, maintain and update databases, spreadsheets and charts using computerised systems. 14 Prioritising clients and organising clinics.
15 Methodical and able to work under pressure
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Appointment Booking Clerk
6 months ago
Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full timeWe are lookingfor anenthusiasticpart-time person for 24.5 hours to join our friendly, busy team. The Appointment Booking Centre handles a high volume of telephone calls on a daily basis. You will be booking appointments for Musculoskeletal/Physiotherapy, Adult Podiatry and Paediatric Podiatry. You will need to process information quickly and efficiently...
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Ward Clerk/receptionist
6 months ago
Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full timeAn exciting opportunity has arisen for a motivated, enthusiastic individual to join the Rheumatology team, working as a Ward Clerk/Receptionist for the Day Case Unit/Rheumatology reception. We are looking to appoint a self-motivated, enthusiastic person who is able to work on a busy reception area whilst providing high quality administration support to the...
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Ward Clerk
2 weeks ago
Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full timeJob summary The Enhanced Recovery team on Hilton Main Ward provides a high standard of care to patients both pre and post elective primary hip and knee replacement surgery. Prior to admission, patients are invited to attend a pre operative education and information session (Joint School). This is delivered by the Enhanced Recovery Specialist Nurse and...
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Support Administrator
5 months ago
Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full timeAn exciting opportunity has arisen for a full-time Support Administrator. We are looking for an enthusiastic and meticulous individual who is excellent at multi-tasking and working under pressure to join our Rheumatology service at Cannock Chase Hospital. Excellent organisational skills are essential. You will be working closely with the team, providing...
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Support Administrator
7 months ago
Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full timeRetrieving and distributing all correspondence, letters etc. both internally and externally for secretarial team. To undertake scanning of patient clinic notes as required by the team following Trust and Departmental policies. To print and send blood forms to patients, as instructed by the Clinicians/Nursing team. Patients attending clinics not under...
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Administration Assistant
6 months ago
Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full timeMSK Services Stafford and Cannock are looking to recruit an team-orientated Administration Assistant on a full time (37.5 hours) basis to join our friendly Admin team. Part time hours will be considered. This position will likely be based in Cannock, however, there will be a requirement to travel to other clinic locations within the Stafford and Cannock...
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Healthcare Support Specialist
4 days ago
Cannock, Staffordshire, United Kingdom Norton Canes Practice Full timeAbout the RoleWe are looking for a friendly and approachable Medical Receptionist to work with our team. In this role, you will be responsible for handling patient queries, booking appointments, and maintaining accurate records.
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Front Desk Coordinator
4 days ago
Cannock, Staffordshire, United Kingdom Norton Canes Practice Full timeKey ResponsibilitiesProvide excellent patient care and serviceHandle patient queries and concerns in a professional and courteous mannerBook appointments and manage schedulesMaintain accurate and up-to-date patient recordsThis is a fantastic opportunity to join a dynamic and supportive team at Norton Canes Practice.
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Medical Receptionist
5 months ago
Cannock, United Kingdom Norton Canes Health Centre Full timeReception/Administration To cover reception desk, telephones and main reception duties in keeping with practice protocol in a promptly and courteous manner. Be polite and courteous to patients at all times projecting a positive image of the practice and always maintaining confidentiality. Process appointment requests from patients by telephone and in person....
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Territory Manager
4 weeks ago
Cannock, Staffordshire, United Kingdom The Recruitment Experts Full timeJob Overview:As a Territory Manager at The Recruitment Experts, you will play a crucial role in the Property Management team, working closely with our residential team to deliver exceptional customer service and drive business growth. Key Responsibilities:Conduct property viewings at properties within your portfolio, working from a diary of pre-booked...
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Medical Secretary
7 days ago
Cannock, Staffordshire, United Kingdom The Royal Wolverhampton NHS Trust Full timeExcellent communication skills are essential for this role as a Medical Secretary on our busy Enhanced Recovery Team based at The Royal Wolverhampton NHS Trust.The ideal candidate will have good documentation and computer skills, including proficiency in Excel and PAS. They will be responsible for booking appointments, dealing with enquiries, and assisting...
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Dermatology Secretary
4 weeks ago
Cannock, Staffordshire, United Kingdom The Royal Wolverhampton NHS Trust Full timeJob SummaryAs a Senior Medical Secretary at The Royal Wolverhampton NHS Trust, you will play a vital role in supporting the Dermatology team. Your primary responsibility will be to provide administrative support to consultants and junior medical staff, with a focus on audio typing and covering for leave as delegated by the Admin Support Officer.Main...
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Estate Agent
5 months ago
Cannock, United Kingdom Connells Group Full timeOTE: £25,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Cannock **working in our well known **Bairstow Eves** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...
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Receptionist - Cannock
5 months ago
Cannock, United Kingdom TotallyPLC Full timeWe have an exciting opportunity for a receptionist to join our brilliant and hard-working team based within Cannock Chase on a part time basis. **About us ** Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver...
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Receptionist - Cannock Chase Hospital Utc
5 months ago
Cannock, United Kingdom TotallyPLC Full time**About us ** Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists. We deliver services for, Urgent Treatment Centres, NHS 111, GP out of Hours and a...
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Part Time Estate Agent
5 months ago
Cannock, United Kingdom Connells Group Full timeOTE: £12,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Part Time** **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Cannock** working in our well known **Bairstow Eves** estate agency. **Why join us as a Part Time Estate Agent** / **Sales Negotiator?** - Industry...
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Optical Assistant/call Centre Assistant
5 months ago
Cannock, United Kingdom Specsavers Full time**Opotical Assistant/Call Centre Assistant** **Location: Cannock** **Full Time or Part Time (minimum of 3 full days a week) to include weekend working** **Salary: above age realted national minimum wage PLUS monthly bonus** **_ This role will be based in the call centre and on the shop floor._** **_ Previous optical experience is preferred but not...
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Office Administrator
5 months ago
Cannock, United Kingdom C & M Global Ltd Full time**About us** C & M Global Ltd is a small business in Cannock. We are professional, innovative and fun. We are seeking our first office Admin, who can pick up a range of responsibilities. You must be flexible to varied work and be able to work on your own along side the warehouse and director's. If your looking for a varied job with different tasks each...
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Band 2 Reception/admin Assistant
6 months ago
Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full timeWe are seeking a bright and friendly individual to join our team at Beecroft Clinic within Cluster 4 as a receptionist. The role of receptionist provides an efficient, effective service delivering the very best service to our patients and visitors. - Utilise the patient administration system (RiO) on a daily basis keeping accurate records and booking of...
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Medical Receptionist
6 months ago
Cannock, United Kingdom Norton Canes Practice Full timeReception/Administration To cover reception desk, telephones and main reception duties in keeping with practice protocol in a promptly and courteous manner. Be polite and courteous to patients at all times projecting a positive image of the practice and always maintaining confidentiality. Process appointment requests from patients by telephone and in person....