Ward Clerk

Job summary

The Enhanced Recovery team on Hilton Main Ward provides a high standard of care to patients both pre and post elective primary hip and knee replacement surgery. Prior to admission, patients are invited to attend a pre operative education and information session (Joint School). This is delivered by the Enhanced Recovery Specialist Nurse and therapy team. The successful candidate will be expected to take responsibility for the booking of appointments and dealing with general enquiries in relation to Joint School. They will also be expected to assist in the preparation of sessions which will include meeting & greeting patients on arrival. Following the sessions the successful candidate would be responsible for cashing up the clinic on PAS and updating the local database.

Main duties of the job

A fantastic opportunity is available for the right person to join our friendly Enhanced Recovery Team based on Hilton Main ward. This is a very busy service which provides care to patients undergoing elective orthopaedic surgery.

The successful candidate will become part of the wider team on Hilton Main ensuring the patients receive a high standard of care. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate, with excellent communication skills.

Candidates must be able to work in a pressured environment, thrive on challenges and exceed expectation on a daily basis.

This post is a 15 hour post which will consist of working over 3 days. Tuesdays and Thursdays (afternoons essential) and one other to be agreed. Flexibility essential to meet the needs of the service.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job description

Job responsibilities

Excellent communication skills

Good documentation skills.

Good computer skills and use of computer programs including Excel and PAS

Excellent telephone manor.

Flexibility and adaptability.

Supporting line managers by identifying any concerns raised by relatives or health professionals.

Person Specification

Qualifications

Essential

Good standard of education 4 GCSE's or equivalent

Experience

Essential

Reception / Clerical experience PAS Experience Effective Communication skills

---