Business Support Officer

6 months ago


London, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Job Ref: Lewisham RQ1190875**

The team requires a Business Support Officer /Administrator to work in the community and will be based at the Bellingham Family Hub.

You will provide a customer-focused, efficient and effective administrative and clerical support to the Children’s Social Care workforce, including providing a reception service where required.

**Key Responsibilities**:

- To deliver high-volume, routine administrative tasks as required in order to support the effective and efficient delivery services within Children’s Social Care.
- To help facilitate office organisation and communication within social work teams and across the Children’s Social Care division.
- To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Skills & knowledge**:

- Knowledge of administrative and business support processes
- Working knowledge of business administration in the public sector
- Working knowledge of one or more of the core services supported by the relevant business support hub
- Knowledge of the requirements relating to handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018
- Awareness of financial procedures and regulations
- Understanding of good customer service provision
- Good IT skills including spreadsheets, databases and word processing
- Confident user of IT packages (Microsoft packages) and core business IT systems (including but not limited to EHM, LCS SharePoint)

**Experience**
- Previous experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards
- Experience of dealing effectively with the public face to face, by telephone and via web enquiries
- Experience of working within a busy team
- Experience in handling confidential issues in an effective manner
- Experience in working within a pressurised environment, prioritising and organising conflicting workloads
- Experience of liaising effectively with both statutory and non-statutory agencies

Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please


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