Sales and Customer Service Administrator
7 months ago
We are on the lookout for a Sales & Customer Service Administrator to manage customer enquiries at the initial point of contact with the Company, and to assist the sales team with daily administration activities.
If you are a clear and effective communicator with strong attention to detail, exceptional customer service skills, and the ability to meet deadlines under pressure, we want to hear from you
**Duties**:
- Check the accuracy of the sales order against agreed quotation and/or the approved price list.
- Contact the customers to resolve any queries.
- Perform necessary checks for export control and obtain and complete the necessary export documents.
- Ensure all export compliance documents, invoicing and delivery notes are done according to the export compliance regulations;
- Maintain customer records on the Company’s CRM system.
- Provide telephone support for the sales and management teams by answering calls when they are absent and taking and delivering accurate messages.
- Prepare from established reports monthly KPI packs for management review.
- Work with the Sales and Management team to arrange and book their travel plans.
- Occasionally serve as host to visitors to the Company’s facility.
**This role is full time and office based role based in Uckfield.**
- **Harris Lord is acting an Employment Agency in relation to this role.**_
Sales Processing, Customer Service, Admin,
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£34,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
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