Customer Support Executive
5 months ago
**Key Responsibilities as a Customer Order Support Agent**:
- Support the Customer Order Manager in the processing of orders and stock items - this includes assessing products that have arrived at Mozillion and processing products ready for sale and/or despatch to customers.
- Create customer confidence through professional performance and exceptional commitment to customer care.
- Convey information in a clear, accurate and concise way.
- Deliver an excellent customer experience whilst handling any general enquiries and escalating complaints to Mozillion senior management.
- Ensure all procedures, rules and regulatory compliance standards are adhered to.
- Maintain and share a high level of product, brand and Mozillion expertise.
- Ensure orders, stock deliveries and customer enquiries are processed in a timely manner and customers are kept up to date on progress.
- Update relevant spreadsheets and internal systems, and maintain an accurate record of actions taken and work completed.
**THE SUCCESSFUL PERSON**
Mozillion is known for its excellent customer service - we want to ensure every single one of our customers has a brilliant experience using our service and comes back to use Mozillion again and again.
We’re looking for an enthusiastic, customer-focused and detail-oriented individual, with great organisational skills and a good understanding of administrative processes.
Professionalism and the ability to communicate effectively are key, as is the ability to be both patient and precise.
**Key Skills and Experience Required**:
- Prior experience within a customer service, order management or administrative role.
- Excellent written and verbal communications skills.
- Positive and pro-active attitude with the ability to work under pressure.
- Ability to efficiently use a computer including Microsoft Office to enter data and communicate with colleagues and customers.
- Capable of ensuring all procedures, rules and regulatory standards are achieved.
- Ability to work as part of a team supporting colleagues as necessary.
**Job Types**: Full-time, Permanent
Pay: £20,327.28-£27,025.20 per year
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Unit 4 Horsted Square Uckfield: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Sales Executive
2 months ago
Uckfield, United Kingdom CV-Library Full timeWe are delighted to be partnered with our professional, established and highly reputable client as they seek to recruit a Sales Executive to join their experienced and friendly team within their offices in Uckfield. This role is available due to strong company growth levels and continued expansion. Sales Executive Full time permanent role - office based....
-
Sales and Account Executive
3 weeks ago
Uckfield, East Sussex, United Kingdom First Recruitment Services Full timeSales Executive OpportunityWe are seeking a highly motivated and results-driven Sales Executive to join our team in Uckfield. As a Sales Executive, you will be responsible for driving sales growth, building strong relationships with clients, and identifying new business opportunities.Key Responsibilities:Develop and execute sales strategies to achieve...
-
Customer Support Scientist
1 month ago
Uckfield, United Kingdom CV-Library Full timeCustomer Support Scientist * £27,000 - £30,000 * The chance to use your scientific knowledge to help many researchers with product support * Extensive training * Perfect opportunity for Graduates with an MChem/MPhys or similar qualification * East Sussex based. The benefits of sample preparation equipment in laboratories speak for...
-
Customer Support Scientist
2 weeks ago
Uckfield, United Kingdom CV-Library Full timeThe chance to use your scientific knowledge to help many researchers with product support * Extensive training * Perfect opportunity for Graduates with an MChem/MPhys or similar qualification The benefits of sample preparation equipment in laboratories speak for themselves, and this particular kind eliminates the need for conventional preparation...
-
Sales and Account Executive
3 weeks ago
Uckfield, East Sussex, United Kingdom First Recruitment Services Full timeThe Sales Executive role is an exciting opportunity to join a professional and established client in Uckfield, driving their thriving business forward. The successful candidate will be enthusiastic about product sales and customer support, with a skillset to learn their industrial range of products.Key responsibilities include:Supporting and speaking with...
-
Sales Executive
2 months ago
Uckfield, United Kingdom CV-Library Full timeSales Executive / Internal Sales Engineer / Technical Sales Engineer to join a rowing engineering company based near Uckfield. The Successful Sales Executive / Internal Sales Engineer / Technical Sales Engineer will be taking the lead in initially selling a popular engineering product that can be sold to a huge range of industries. This would suit...
-
Sales and Account Executive
3 weeks ago
Uckfield, East Sussex, United Kingdom First Recruitment Services Full timeWe are seeking a highly motivated Sales and Account Executive to join our team at First Recruitment Services. The successful candidate will be responsible for driving sales growth and building strong relationships with clients.Key ResponsibilitiesDevelop and execute sales strategies to achieve business objectivesBuild and maintain strong relationships with...
-
Sales Executive
23 hours ago
Uckfield, United Kingdom CV-Library Full timeSales Executive £30,000 - £40,000 + discretionary bonus (£55,000 OTE), Uckfield (outskirts), Monday to Friday 9am - 5pm, Pension, Parking, Progression Opportunity, Sick Pay The Role A fantastic opportunity has arisen for a technically minded Sales Executive to join a specialist company in the technology solutions sector. Working as part...
-
Sales Executive
1 month ago
Uckfield, East Sussex, United Kingdom GCS Associates Full timeJob Title: Internal Sales ExecutiveWe are seeking a highly motivated and experienced Internal Sales Executive to join our team at GCS Associates. As a key member of our sales office, you will be responsible for interacting with customers, developing rapport, and upselling products to drive business growth.About the Role:Develop and maintain strong...
-
Sales Executive
1 month ago
Uckfield, East Sussex, United Kingdom GCS Associates Full timeJob Title: Internal Sales ExecutiveWe are seeking a highly motivated and experienced Internal Sales Executive to join our team at GCS Associates. As a key member of our sales office, you will be responsible for interacting with customers, developing rapport, and upselling products to drive business growth.About the Role:Develop and maintain strong...
-
Executive Chef
3 weeks ago
Uckfield, East Sussex, United Kingdom National Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Executive Chef to lead our kitchen team at the National Trust. As a key member of our Food and Beverage management team, you will be responsible for developing and implementing menus that showcase the best of seasonal ingredients.Key ResponsibilitiesManage the kitchen team to deliver high-quality...
-
Business Development Executive
5 months ago
Uckfield, United Kingdom Field Sales Solutions Full timeField Sales Solutions has an exciting opportunity for you to join them as a Business Development Executive! This is an exciting opportunity to work on a contract that started almost 3 years ago as a 3 month trial and has grown on the back of great success in store. Our role is to provide PROUD , engaged, and capable field representatives, trained,...
-
Executive Chef
3 weeks ago
Uckfield, East Sussex, United Kingdom National Trust Full timeAbout the RoleWe are seeking an experienced and passionate Executive Chef to lead our kitchen team at the National Trust. As a key member of our Food and Beverage management team, you will be responsible for developing and implementing menus that showcase the best of seasonal ingredients.Key ResponsibilitiesManage the kitchen team to deliver exceptional food...
-
Customer Consultant
5 months ago
Uckfield, United Kingdom SLM Group Ltd. Full timeAn exciting opportunity has arisen for an enthusiastic and ambitious **Customer Consultant** at Toyota Uckfield! - **Salary**: £42,000 OTE - dependant on experience (Basic salary of £25,000) - **SLM Group Benefit Package**: - **Role**: Customer Consultant - **Length**: Full Time/Permanent - **Location**: SLM Toyota Uckfield We are looking for someone...
-
Executive Chef
4 weeks ago
Uckfield, East Sussex, United Kingdom Compass Group UK Full timeJoin Our Team as a Commis ChefWe are seeking a talented and ambitious Commis Chef to join our team at Chartwells, a leading provider of catering and support services to the education sector. As a Commis Chef, you will play a key role in preparing and serving high-quality food to our clients and customers.Key Responsibilities:Prepare and cook a variety of...
-
Executive Chef
4 weeks ago
Uckfield, East Sussex, United Kingdom Compass Group UK Full timeJoin Our Team as a Commis ChefWe are seeking a talented and ambitious Commis Chef to join our team at Chartwells, a leading provider of catering and support services to the education sector. As a Commis Chef, you will play a key role in preparing and serving high-quality food to our clients and customers.Key Responsibilities:Prepare and cook a variety of...
-
Support Specialist
3 weeks ago
Uckfield, East Sussex, United Kingdom Academics Ltd Full timeWe are seeking a dedicated and compassionate Individual Needs Assistant (INA) to support students with special educational needs and disabilities (SEND) at Academics Ltd.The role is focused on providing tailored support that meets each child\u0027s unique needs, working closely with teachers and other staff to ensure understanding and progress.Key...
-
Customer Service Representative
2 weeks ago
Uckfield, East Sussex, United Kingdom JD Group Full timeAbout the Role:Millets is seeking a highly motivated and customer-focused individual to join our team as a Store Colleague. As a key member of our sales team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Engage with customers in a friendly and...
-
Customer Service Representative
3 weeks ago
Uckfield, East Sussex, United Kingdom First Recruitment Services Full timeWe are seeking a highly organised and committed Customer Service professional to provide first line support to our clients and engineers. This is a fantastic hybrid opportunity to account manage projects, including scheduling jobs, organising accommodation for field engineers, and keeping customers up to date on projects.The Customer Service role will...
-
Customer Service Representative
1 month ago
Uckfield, East Sussex, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in our Uckfield Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and...