Customer Support Executive

4 months ago

Uckfield, United Kingdom Mozillion Full time

**Key Responsibilities as a Customer Order Support Agent**:

- Support the Customer Order Manager in the processing of orders and stock items - this includes assessing products that have arrived at Mozillion and processing products ready for sale and/or despatch to customers.
- Create customer confidence through professional performance and exceptional commitment to customer care.
- Convey information in a clear, accurate and concise way.
- Deliver an excellent customer experience whilst handling any general enquiries and escalating complaints to Mozillion senior management.
- Ensure all procedures, rules and regulatory compliance standards are adhered to.
- Maintain and share a high level of product, brand and Mozillion expertise.
- Ensure orders, stock deliveries and customer enquiries are processed in a timely manner and customers are kept up to date on progress.
- Update relevant spreadsheets and internal systems, and maintain an accurate record of actions taken and work completed.

**THE SUCCESSFUL PERSON**

Mozillion is known for its excellent customer service - we want to ensure every single one of our customers has a brilliant experience using our service and comes back to use Mozillion again and again.

We’re looking for an enthusiastic, customer-focused and detail-oriented individual, with great organisational skills and a good understanding of administrative processes.

Professionalism and the ability to communicate effectively are key, as is the ability to be both patient and precise.

**Key Skills and Experience Required**:

- Prior experience within a customer service, order management or administrative role.
- Excellent written and verbal communications skills.
- Positive and pro-active attitude with the ability to work under pressure.
- Ability to efficiently use a computer including Microsoft Office to enter data and communicate with colleagues and customers.
- Capable of ensuring all procedures, rules and regulatory standards are achieved.
- Ability to work as part of a team supporting colleagues as necessary.

**Job Types**: Full-time, Permanent

Pay: £20,327.28-£27,025.20 per year

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Unit 4 Horsted Square Uckfield: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Customer Support Specialist

    1 month ago

    Uckfield, East Sussex, United Kingdom The Animal People Recruitment Company Full time £28,000

    Are you enthusiastic about delivering exceptional service in a dynamic setting?We are looking for a committed Customer Support Specialist to join our client's reputable and thriving pet food organization.As a Customer Support Specialist, your primary responsibility will be to guarantee that our client's clientele receives outstanding assistance. You will be...

  • Executive Support Specialist

    2 weeks ago

    Uckfield, East Sussex, United Kingdom Morgan Kelly Solicitors Full time

    About the RoleMorgan Kelly Solicitors is seeking a highly skilled and experienced Executive Support Specialist to join our team. As the right-hand person to the Director, you will play a critical role in the day-to-day operations of the firm, ensuring seamless delivery of administrative tasks and exceptional client service.Key ResponsibilitiesPersonalised...

  • Executive Support Specialist

    2 weeks ago

    Uckfield, East Sussex, United Kingdom Morgan Kelly Solicitors Full time

    Job DescriptionMorgan Kelly Solicitors is seeking a highly skilled and experienced Executive Assistant to join our team. As the right-hand person to the Director, you will be responsible for managing the day-to-day operations of the office, providing exceptional administrative support, and ensuring the smooth running of the business.Key...

  • Executive Support Specialist

    2 weeks ago

    Uckfield, East Sussex, United Kingdom Morgan Kelly Solicitors Full time

    About the RoleMorgan Kelly Solicitors is seeking a highly skilled and experienced Executive Support Specialist to join our team. As the right-hand person to the Director, you will play a critical role in the day-to-day operations of the firm, ensuring seamless delivery of administrative tasks and exceptional client service.Key ResponsibilitiesPersonalised...

  • Customer Support Assistant

    1 week ago

    Uckfield, United Kingdom Brook Street Full time

    Salary: £23,000 per annum Hours: 8am-4pm/ 9am-5pm Monday - Friday Benefits: laptop/headphones/ergonomic chairs/ discount on company products/ discretionary bonus/ pension/ free parking/ 25 days holiday + 8 bank holidays plus a wellbeing day/ continuous training and professional development and much more... Within this role you will be the primary point of...

  • Customer Support Assistant

    4 weeks ago

    Uckfield, United Kingdom Brook Street Full time

    Salary: £23,000 per annumHours: 8am-4pm/ 9am-5pm Monday - FridayBenefits: laptop/headphones/ergonomic chairs/ discount on company products/ discretionary bonus/ pension/ free parking/ 25 days holiday + 8 bank holidays plus a wellbeing day/ continuous training and professional development and much more...Within this role you will be the primary point of...

  • Executive Sales Director

    2 weeks ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time £35,000 - £40,000

    About the RoleWe are seeking a highly motivated and experienced Internal Sales Executive to join our team at GCS Associates. As an Internal Sales Executive, you will play a key role in driving sales growth and building strong relationships with our customers in the construction sector.Key ResponsibilitiesDevelop and maintain a deep understanding of our...

  • Executive Sales Director

    2 weeks ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time £35,000 - £40,000

    About the RoleWe are seeking a highly motivated and experienced Internal Sales Executive to join our team at GCS Associates. As an Internal Sales Executive, you will play a key role in driving sales growth and building strong relationships with our customers in the construction sector.Key ResponsibilitiesDevelop and maintain a deep understanding of our...

  • Executive Chef Assistant

    1 week ago

    Uckfield, United Kingdom Ashdown Appointments Full time

    Award-winning Ashdown Appointments is seeking a highly skilled and motivated Sous Chef to join our team in a fine dining establishment. Our independent pub is renowned for its exceptional cuisine, premium drinks, and warm hospitality.We are passionate about working with seasonal and foraged produce, and our menu reflects this commitment to quality and...

  • Executive Chef Assistant

    1 week ago

    Uckfield, United Kingdom Ashdown Appointments Full time

    Award-winning Ashdown Appointments is seeking a highly skilled and motivated Sous Chef to join our team in a fine dining establishment. Our independent pub is renowned for its exceptional cuisine, premium drinks, and warm hospitality.We are passionate about working with seasonal and foraged produce, and our menu reflects this commitment to quality and...

  • Executive Chef

    2 weeks ago

    Uckfield, East Sussex, United Kingdom The National Trust Full time

    About the RoleWe are seeking an experienced and passionate Executive Chef to join our team at The National Trust. As a key member of our Food and Beverage team, you will be responsible for leading our kitchen operations and developing delicious menus that showcase the best of seasonal ingredients.Key ResponsibilitiesLead a team of kitchen staff to deliver...

  • Executive Chef

    2 weeks ago

    Uckfield, East Sussex, United Kingdom The National Trust Full time

    About the RoleWe are seeking an experienced and passionate Executive Chef to join our team at The National Trust. As a key member of our Food and Beverage team, you will be responsible for leading our kitchen operations and developing delicious menus that showcase the best of seasonal ingredients.Key ResponsibilitiesLead a team of kitchen staff to deliver...

  • Sales Executive

    2 weeks ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time

    Job Summary:GCS Associates is seeking a highly motivated and experienced Sales Executive to join our team in the timber and building materials sector. As an Internal Sales Representative, you will be responsible for developing and maintaining relationships with customers, identifying sales opportunities, and providing exceptional customer service.Key...

  • Sales Executive

    2 weeks ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time

    Job Summary:GCS Associates is seeking a highly motivated and experienced Sales Executive to join our team in the timber and building materials sector. As an Internal Sales Representative, you will be responsible for developing and maintaining relationships with customers, identifying sales opportunities, and providing exceptional customer service.Key...

  • Sales Executive

    1 week ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time

    Job Summary:GCS Associates is seeking a highly motivated and experienced Sales Executive to join our team in the timber and building materials sector. As an Internal Sales Representative, you will be responsible for developing and maintaining relationships with customers, identifying sales opportunities, and providing exceptional customer service.Key...

  • Sales Executive

    1 week ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time

    Job Summary:GCS Associates is seeking a highly motivated and experienced Sales Executive to join our team in the timber and building materials sector. As an Internal Sales Representative, you will be responsible for developing and maintaining relationships with customers, identifying sales opportunities, and providing exceptional customer service.Key...

  • Sales Executive

    2 weeks ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time

    About the RoleGCS Associates is seeking a highly motivated and experienced Sales Executive to join our team in the Building Materials sector. As an Internal Sales Representative, you will play a crucial role in driving sales growth and providing exceptional customer service to our clients.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • Sales Executive

    2 weeks ago

    Uckfield, East Sussex, United Kingdom GCS Associates Full time

    About the RoleGCS Associates is seeking a highly motivated and experienced Sales Executive to join our team in the Building Materials sector. As an Internal Sales Representative, you will play a crucial role in driving sales growth and providing exceptional customer service to our clients.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • Executive Chef

    2 weeks ago

    Uckfield, East Sussex, United Kingdom National Trust Full time

    About the RoleWe are seeking an experienced and passionate Executive Chef to join our team at the National Trust. As a key member of our Food and Beverage team, you will be responsible for leading our kitchen operations and developing delicious menus that showcase the best of seasonal ingredients.Key ResponsibilitiesLead a team of kitchen staff to deliver...

  • Executive Chef

    2 weeks ago

    Uckfield, East Sussex, United Kingdom National Trust Full time

    About the RoleWe are seeking an experienced and passionate Executive Chef to join our team at the National Trust. As a key member of our Food and Beverage team, you will be responsible for leading our kitchen operations and developing delicious menus that showcase the best of seasonal ingredients.Key ResponsibilitiesLead a team of kitchen staff to deliver...