Sales Support Administrator

4 days ago


Uckfield, United Kingdom Lloyd Recruitment Services Ltd Full time

Lloyd Recruitment Services are pleased to be working with a manufacturing company on the outskirts of Uckfield who are in search of a Sales Support Administrator to join their team on a full-time permanent basis. This is an exciting opportunity to work fora growing business who prides itself on giving back to its employees.

**What's in it for you?**
- **£20k-£23k per annum**:

- **Monday to Friday 35-hour week (9am -5pm / 8am-4pm, flexi time scheme available)**:

- **Company pension**:

- **Private health insurance available**:

- **20 days holiday for first 2 years, then 25 days and increases (up to 30) with length of service, plus bank holidays**

**Job description**:
**Main duties**:

- Liaising with customers on their documentation requirements and ensuring approval is obtained where this is required before submitting final documentation
- Preparing documentation packs for customers in accordance with the company procedure and sending them electronically and via post
- Answering the telephone, recording and redirecting calls
- Preparing orders, purchase orders, order acknowledgements, invoices
- Preparing and sending post if required
- Answering and recording the live chat enquiries
- General data input to the computer system: initiate projects, adding companies and contacts, exhibition leads, complete tasks list, sending brochures, letters, flyers etc. at the request
- Managing and maintaining company correspondence on company computers system according to the company procedures
- Recording website leads received online onto computer system
- Recording customer satisfaction information
- Document filing
- Prepare monthly statistics if required
- Preparing documentation packs for internal departments
- Adhoc printing and scanning jobs as required
- Following good working practices and company operating procedures
- General office duties as required
- Assisting other departments within the business as directed by management

**Key skills**:

- Customer service skills and experience
- Customers focused
- Good communication skills
- Knowledge of Adobe, CAD, pdf editing software (desirable but not essential)
- Good understanding of the whole sales process
- Ability to perform calmly and accurately whilst under pressure
- PC literate (MS Office package, Excel, Adobe)
- Good organisation skills

**Salary between £20k-£23k depending on experience**

**Must be driver due to location
**_If this opportunity is not quite what you are looking for, but you know someone who is, then please head to our website and select "looking for work section" to recommend a friend and find out how you could potentially be rewarded for introducingus to someone we are able to successfully place._



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