Customer Assistant

2 weeks ago


Manchester, United Kingdom CSP U.K. LTD Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

**Responsibilities**:

- Assist customers with their inquiries, concerns, and requests in a friendly and professional manner
- Provide product information and assist customers in making purchasing decisions
- Process customer orders accurately and efficiently
- Handle customer complaints or issues with patience and empathy, striving for resolutio
- Upsell products or services to customers when appropriate
- Collaborate with team members to achieve sales targets

**Experience**:

- Previous experience in customer service or retail is preferred but not required
- Excellent time management skills to prioritize tasks effectively
- Strong communication skills, both verbal and written
- Basic math skills for handling cash transactions accurately
- Organizational skills to maintain records and handle paperwork

**Job Types**: Full-time, Permanent

Pay: From £25,445.03 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/05/2024



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