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Customer Assistant

5 months ago


Manchester, United Kingdom Channel Centre Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and assisting customers with their inquiries and needs. This is a dynamic role that requires strong communication skills, the ability to sell products or services, and excellent time management.

**Duties**:

- Greet customers in a friendly and professional manner
- Assist customers with product selection and provide recommendations
- Process customer orders and payments accurately
- Maintain a clean and organized work environment
- Upsell products or services to maximize sales opportunities
- Answer phone calls with proper phone etiquette
- Provide support to other team members as needed

**Experience**:

- Excellent communication skills to interact effectively with customers and colleagues
- Ability to sell products or services by understanding customer needs and offering suitable solutions
- Strong time management skills to prioritize tasks and meet deadlines
- Experience in upselling or cross-selling is an advantage
- Familiarity with phone etiquette and professional communication
- Organizational skills to maintain a tidy store environment

**Job Types**: Full-time, Permanent

Pay: From £24,422.87 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 14/05/2024