Customer Assistant

2 weeks ago


Manchester, United Kingdom AA Acquisitions Ltd Full time

We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met.

**Responsibilities**:

- Assist customers with their inquiries, concerns, and requests in a professional and friendly manner
- Provide accurate information about products, services, and promotions
- Process customer orders, returns, and exchanges efficiently and accurately
- Maintain a clean and organized work area
- Collaborate with team members to ensure excellent customer service
- Upsell products and services to maximize sales opportunities

**Experience**:

- Previous experience in a customer service role preferred
- Strong organizational skills to manage multiple tasks effectively
- Fluent in English to effectively communicate with customers
- Basic math skills for processing transactions and handling cash

**Job Types**: Full-time, Permanent

**Salary**: From £23,172.42 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Manchester (preferred)

Work Location: In person


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