Customer Assistant

2 weeks ago


Manchester, United Kingdom Relay Group Ltd Full time

We are seeking a dedicated and friendly Customer Assistant to join our team. As a Customer Assistant, you will be the first point of contact for our customers, providing exceptional service and assistance. You will play a crucial role in ensuring customer satisfaction and building positive relationships.

**Responsibilities**:

- Assist customers with inquiries, concerns, and requests in a friendly and professional manner
- Provide excellent customer service and ensure customer satisfaction
- Sell products or services to customers based on their needs and preferences
- Communicate effectively with customers in person
- Maintain a high level of phone etiquette when interacting with customers over the phone
- Handle customer complaints or issues with patience and empathy
- Collaborate with team members to achieve sales targets and provide a positive shopping experience

**Skills**:

- Strong organizational skills to keep track of inventory and assist with store maintenance
- Excellent time management skills to prioritize tasks and handle multiple customer requests simultaneously
- Stay informed about product features and promotions.

If you enjoy working in a fast-paced environment and have the skills mentioned above, we would love to hear from you

**Salary**: From £23,874.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Manchester (preferred)

Work Location: In person

Application deadline: 13/03/2024


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