Customer Sales Assistant
2 weeks ago
We are seeking a Customer Sales Assistant to join our team. As a Customer Sales Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. Your main responsibility will be to assist customers with their inquiries, resolve any issues they may have, and ensure their overall satisfaction.
**Duties**:
- Greet customers in a friendly and professional manner
- Listen attentively to customer inquiries and provide accurate information
- Assist customers with product selection and provide recommendations
- Handle customer complaints or concerns in a calm and professional manner
- Maintain knowledge of company policies, products, and services
- Collaborate with team members to ensure efficient and effective customer service
- Keep accurate records of customer interactions and transactions
**Skills**:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Exceptional attention to detail
- Strong organizational skills
- Ability to multitask and prioritize tasks effectively
**Job Types**: Full-time, Permanent
Pay: From £24,422.87 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 05/05/2024
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