Delivery Support Co-ordinator

6 months ago

Stockport, United Kingdom NHS Property Services Full time

We have a fantastic opportunity for a Delivery Support Co-ordinator - Compliance to join our team based nationally with flexible working.The salary on offer is £24,000 per annum. This is a 6 month Fixed Term Contract full time working 8am to 4pm Monday to Friday. This role is remote only.

**About the role**:
The purpose of this role is to administer and coordinate all activity related to the efficient and effective administration key Delivery activities including Hard FM Compliance, the jeopardy management of non-connected supplier work activity.

The role will support the national Delivery team to ensure the integrity of compliance data and related evidence meets NHSPS quality standards. A key focus is to monitor, identify, and report deviations from required performance SLAs and quality standards against all reporting attributes that provide opportunities for early support and redirection. The remaining aspects of the role, the jeopardy management of non-connected suppliers will support the national Delivery team in efficient and effective service to our customers.

**What you will bring to the role**:

- Experience working with property and CAFM systems, process, and data.
- Experience using and understanding systems-based management information.
- Supporting implementation of change.
- Working effectively through matrix management arrangements.
- Effectively coordinate and complete multiple tasks simultaneously.
- Experience of working in an administrative role in a busy working environment.
- Proven experience of developing strong working relationships with stakeholders of all levels.
- Effective communication
- Understanding management information, reporting and data.
- Relationship management and effective collaboration
- Continuous improvement
- Working in matrix management arrangements.
- Effective planning, prioritising, and undertaking multiple tasks simultaneously.
- Excellent organisational skills
- Demonstrates working to tight timelines & works well under pressure
- Knowledge of FM in a large organisation
- Understanding of data and workflow platforms
- Working and adhering accurately to process.

**What we can offer you**:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:

- 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
- A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
- Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
- Company-wide Colleague Referral Scheme
- SMART Pension contribution into which the company will contribute up to 6%
- A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
- We have a great Colleague Assistance Programme and offer support for all areas of life.

**An organisation with a passion**

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.

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