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Operations Administrators

4 months ago

Fleetwood, United Kingdom BES Utilities Full time

As we continue our growth here at BES Utilities, we have new and exciting positions available for enthusiastic and foward thinking Operations Administrators based at our offices in Fleetwood.

**Our Company**:
BES Utilities are a UK based, independently owned group of companies, comprising of Business Energy Solutions Ltd and BES Commercial Electricity Ltd. With offices manned by local employees based in Fleetwood, Lancashire, BES Utilities aims to provide firstrate utility services to businesses across the United Kingdom.

We care about customer service and at BES our customers come first. We aim to deliver gold plated service and resolve customer queries and/ or complaints at first point of contact. Our contact center's can be contacted at any time during business hours from0830 to 1730 each Monday to Friday.

We have around 850+ members of staff and proud to be apart of a diverse group of businesses that are based on the Fylde Coast, Manchester, Dubai and South Africa.

**Main Responsibilities (but are not limited to)**:

- Provide day to day administrative support to a broad range of the operational teams within BES Utilities, along with telephony activity when required.
- Build strong relationships with operational departments, demonstrating reliability in delivering tasks to the deadlines agreed.
- Undertake varies departmental upskills to enhance your personal skill set, providing you with a dynamic set of experience to enable further progression within the business.
- Ensure that the quality of work is delivered is to the expected standard, which will be further underpinned with the necessary training & local investment.

**Essential Skills**:

- Previous experience in an office / telephone-based role would be essential
- A strong ability to prioritise & assess timescales
- Utility industry experience would be desirable, but not essential
- "Can-do" attitude

**Benefits**:

- 28 days holiday (inclusive of bank holidays)
- Opportunities to up-skill in different departments
- Monthly Employee Recognition Scheme
- Social working hours and NO weekend work
- Company events
- A company that promotes from within
- Free tea & coffee

**Be part of our future**

If you would love to join our team as our new Operations Administrator, we encourage you to find out more.