Service Desk Analyst
3 weeks ago
Service Desk Analyst opportunity | Possibility of temp to perm opportunities | Office in Knowsley
**Your new role**
You will be providing 1st line IT support to public sector organisations in Merseyside & Cheshire area. Your responsibilities will include both telephone enquiries and live chat support.
**Your new company**
You will be working for a public sector organisation offering a range of opportunities in IT - service desk, desktop support, IT networking and project management. They offer extensive training to best prepare you for the job and hybrid working opportunities
- 2 days in the office and 3 days working from home.
**What you'll need to succeed**
- Experience working as a 1st Line IT Support Analyst, Helpdesk Analyst, Service Desk Analyst or similar,
- Previous experience using Active Directory, Office 365, Windows 10 and ticketing systems (e.g. ServiceNow)
- Excellent customer service and communication skills, a proactive approach to work and flexibility.
**What you'll get in return**
You will be offered a 3 months contract with £16.74 per hour via umbrella company of your choice. The contract is highly likely to be extended or you may be be able to receive a permanent job offer.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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