Service Desk Analyst

3 weeks ago


Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

Service Desk Analyst opportunity | Possibility of temp to perm opportunities | Office in Knowsley
**Your new role**
You will be providing 1st line IT support to public sector organisations in Merseyside & Cheshire area. Your responsibilities will include both telephone enquiries and live chat support.
**Your new company**
You will be working for a public sector organisation offering a range of opportunities in IT - service desk, desktop support, IT networking and project management. They offer extensive training to best prepare you for the job and hybrid working opportunities
- 2 days in the office and 3 days working from home.
**What you'll need to succeed**
- Experience working as a 1st Line IT Support Analyst, Helpdesk Analyst, Service Desk Analyst or similar,
- Previous experience using Active Directory, Office 365, Windows 10 and ticketing systems (e.g. ServiceNow)
- Excellent customer service and communication skills, a proactive approach to work and flexibility.

**What you'll get in return**
You will be offered a 3 months contract with £16.74 per hour via umbrella company of your choice. The contract is highly likely to be extended or you may be be able to receive a permanent job offer.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



  • Liverpool, United Kingdom Telent Technology Services Limited Full time

    IT Service Desk Analyst Location: Bootle, Liverpool office basedJob type: Full time, permanentShift / hours: 37.5 hours per week, Monday-Friday Ref: (00)547Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an...


  • Liverpool, Liverpool, United Kingdom Telent Technology Services Limited Full time

    IT Service Desk Analyst Location: Bootle, Liverpool office basedJob type: Full time, permanentShift / hours: 37.5 hours per week, Monday-Friday Ref: Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an office-based...


  • Liverpool, United Kingdom Telent Technology Services Limited Full time

    IT Service Desk Analyst Location: Bootle, Liverpool office basedJob type: Full time, permanentShift / hours: 37.5 hours per week, Monday-Friday Ref: (00)547Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an...


  • Liverpool, Liverpool, United Kingdom Telent Technology Services Limited Full time

    IT Service Desk Analyst Location: Bootle, Liverpool office basedJob type: Full time, permanentShift / hours: 37.5 hours per week, Monday-Friday Ref: Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an office-based...

  • Service Desk Analyst

    4 weeks ago


    Liverpool, United Kingdom Hays Specialist Recruitment Limited Remote Work Freelance Full time

    Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you!Your new companyYou will be working for an organisation operating in the public sector - they have a significant impact on the local...

  • Service Desk Analyst

    3 weeks ago


    Liverpool, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits. The strength of our organisation lies in the quality of the people...


  • Liverpool, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits. The strength of our organisation lies in the quality of the people...

  • Service Desk Analyst

    3 weeks ago


    Liverpool, United Kingdom Liberty Full time

    Responsibilities Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits. The strength of our organisation lies in the...

  • Service Desk Analyst

    2 weeks ago


    Liverpool, United Kingdom Liberty Full time

    Responsibilities Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE) per annum Plus Benefits. The strength of our organisation lies in the...

  • Service Desk Analyst

    2 months ago


    Liverpool, United Kingdom Reed Full time

    Service Desk Analyst Remote/Liverpool (on site once every week/fortnight) £15-£20 per hour 3 months contract (possibility of extensions and option to go perm) The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level...

  • Service Desk Analyst

    2 weeks ago


    Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Service Desk Support | £25,500 | Hybrid | Liverpool As IT Service Desk Support, you will: - First point of contact for incoming calls and tickets - Log detailed and accurate tickets - Follow knowledge-based documentation to ensure issues are resolved - Escalate issues to Senior Analysts - Take a customer centric approach to all tasks and queries - Carry...


  • Liverpool, United Kingdom SearchData Full time

    SearchDATA Group have partnered with a law firm that lives and breathes innovation. From the moment they were founded they began making waves in the industry and have continued to do so ever since. Operating out of Liverpool, they intend to grow their office into a hub for their services throughout the whole of the UK. If you want to be a part of this...


  • Liverpool, United Kingdom Torus Group Full time

    **Do you have experience of leading a Service Desk Team for a large organisation?** **Are you looking for an exciting challenge to provide continual improvement and excellent service to the Business?** An exciting opportunity has arisen for a Service Desk Team leader to join our team. As a Service Desk Team Leader, you'll play a crucial role in enhancing...


  • Liverpool, United Kingdom BDO UK LLP Full time

    An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management...


  • Liverpool, Merseyside, United Kingdom BDO UK LLP Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly...


  • Liverpool, United Kingdom BDO UK Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...


  • Liverpool, United Kingdom Agility Resoucing Full time

    Permanent My client is looking for an enthusiastic and driven individual to join their thriving team as a service desk analyst. The suitable candidate will help to provide support to users of all IT Business Services and assist in the deployment and management of the IT Business Services. Training can be provided, enthusiasm and willingness to learn are...


  • Liverpool, United Kingdom BDO UK LLP Full time

    Ideas | People | TrustWe’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly...


  • Liverpool, United Kingdom Investec Full time

    Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit...


  • Liverpool, United Kingdom Investec Full time

    Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit...