Workplace Assistant

2 weeks ago


Birmingham, United Kingdom West Midlands Combined Authority Full time

Are you looking to kick start your career with a varied customer
- focused assistant role? Are you keen to learn and develop new skills, gain hands-on experience in workplace support and facilities services? Would you like to be part of a team that ensures our head office is supported in an agile environment and maintained to the highest standard?

We have an opportunity for you

Our Facilities and Business Support Team are looking for two new Workplace Assistants to come on board. The two positions available are, one permanent contract, and one on an eighteen-month fixed-term contract.

This is an exciting time to join, as our team evolves our workplace offer.

You will be key in supporting the smooth running of our Head office and take pride in the experience we create for our staff, tenants, and visitors. You will get involved in a variety of different operational and administrative support tasks, deal with building-related requests, and provide excellent customer service to all. There will also be opportunities to get involved in supporting projects that improve our Head Office and the service we offer.

This role will give you an excellent opportunity to build your skills in developing strong stakeholder relationships, as you will interact with a wide range of staff across West Midlands Combined Authority as well as some key external stakeholders on occasions.

The nature of this operational role requires the successful applicant to be office based most of the time to ensure hands-on support to staff, tenants, and visitors. There will be limited hybrid working by agreement with line management.

We are looking to hold interviews on Friday 4th December 2023

**About you**

We’re looking for someone who is keen and eager to learn, wants to get involved in a variety of different tasks, and develop their skills and experience in customer service.

Some of the other skills we’d like to see include:

- A team player who embraces personal responsibility - demonstrating a strong drive to deliver individually and together.
- A can-do attitude using own initiative, self-motivated to deliver.
- Ability to work unsupervised on occasion.
- Customer service and problem-solving skills.
- Ability to manage multiple priorities under pressure, trouble-shoot, and to meet short
- and long-term deadlines.
- A professional approach which generates credibility and confidence in others
- Excellent IT skills, including Word, Excel, and PowerPoint



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