Admin Support

3 weeks ago

Colchester, United Kingdom NISI Staffing Full time

We are hiring **Admin Support** for our NHS client based in **Colchester**.

Purpose of Role:
~ Consistent provision of comprehensive and efficient secretarial/ administrative support
~ To use your own initiative, managing, prioritising, planning and organising own time using extensive knowledge, skills and experience.
~ To be a ‘Team Player’ working in a way that encourages high performance from other staff, with the aim of maintaining optimum efficiency within the department. To support other team members to deliver an efficient administrative/secretarial service
~ To utilise the required technology/hospital systems / new technology or system (s) and support other team members to do so to deliver an efficient administrative/secretarial service

Key Responsibilities:
~ Deal with external and internal queries. This may include providing complex or sensitive non-clinical information
~ Pass on messages as appropriate to the relevant person in a timely way
~ Use initiative to deal with routine and some non-routine problems that may arise, and only exceptionally refer more complex issues to the appropriate person
~ Manage your own workload to ensure completion of the full range of your tasks using the knowledge, skills and experience you have gained. Support other team members to undertake the full range of administrative/secretarial activities
~ Provide a range of administrative/secretarial support relevant to area, ensuring that urgent matters are actioned and escalated without delay
~ Monitor supplies to ensure stocks are maintained at an appropriate level, and order/notify relevant person as appropriate
~ Give guidance, support and empathetic approach to any complaints or concerns raised and liaise with the relevant manager
~ To actively participate in the development of improvements for the service. Incorporate new practices to take account of new technology, demand/capacity tools
~ You may be required to undertake training in your own discipline, which may include new starter induction
~ To have an understanding of other admin roles within the department and ensure other admin staff are aware of your role
~ Work to standing operating procedures and departmental guidelines
~ Support, supervise and co-ordinate other members of the team as required to ensure the smooth running of the department
~ Keeping up to date with relevant IT/information systems
~ Ensure any information is accurate and up to date before sharing internally or externally
~ Support the team in gathering any data for audit research purposes
~ Operate office equipment e.g. photocopier, printer etc to support administrative processes
~ Undertake any other admin or clerical duties as may be delegated

**Person specification**:
~ Previous administrative roleWorking collaboratively as part of a team
~ Advanced IT Systems including - Microsoft Office
~ Experience of communicating with a range of people both within and external to the organisation
~ GCSE grade 5/C or equivalent in English and Maths
~ NVQ level 3 in administration/secretarial or equivalent experience
~ Standard Keyboard skills
~ Excellent communication skills(written and verbal) to deal with complex or sensitive information
~ Ability to work well in a team
~ Good attention to detail and accuracy
~ Able to plan and prioritise effectively and work within defined deadlines
~ Ability to work flexibly to meet the demands of the service
~ Ability to deal appropriately with sensitive and confidential information
~ Able to demonstrate a commitment to Trust Values
~ Able to solve complex problem

**Job Types**: Full-time, Temporary contract
Contract length: 5 weeks

**Salary**: £11.00-£12.00 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: Admin Support
- East Suffolk...

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