Estates Assistant

3 weeks ago

Sale, United Kingdom Xenia Lettings LTD Full time

**Xenia Recruitment**

**Job Title**: Estates Assistant

**Location**: Sale, Manchester

**Reporting to**: Estates Manager

**Salary**: £22,000 - £23,000 Dependant on Experience

**Benefits & Package**
- 22 Holidays per year (& All Bank Holidays) & 1 Additional Year for each year of service up to a maximum of 25 days
- Great office and location, close to transport links
- Industry recognised qualifications
- Training & Personal Development
- Career Progression
- Positive, Supportive & Encouraging Company Culture
- Social Committee & events
- Employee Welfare Committee & Mental Health First Aid
- Birthday off in addition to Holiday
- Annual Charity Day off to support a local charity
- Christmas Shopping Afternoon Off
- Christmas Savings Club

**Who are we?...**

Xenia Estates are a specialist Property Management Company with a nationwide portfolio ranging from residential, mixed use and Specialist Student Accommodation. Offering modern and innovative Property Service solutions, we are committed to providing excellent customer service and value our clients and their needs.

**The Role**

As we continue to grow, we are currently seeking new colleagues to join our Estates Team as Estate Assistants.

With the help of the Estates Manager, you will manage day to day issues and contractors across the sites, ensuring adherence with company standards and health and safety guidelines.

**Main Duties**
- Working with the Property Management Team to ensure a high level of customer service
- Assisting the Estates Manager to manage preventative maintenance & schedules
- Day-to-day management of residential building portfolio, managing all repairs and planned maintenance, appointing external contractors to manage repairs & upkeep
- Establishing & Maintaining relationships with suppliers & contractors, and appointing external contractors to manage repairs and upkeep

**About You**

This role would be suitable for you if you are keen to learn new skills and have a pro-active attitude, with a background in delivering excellent customer service & administration skills. (Industry Specific training will be provided).

You will thrive working as part of a team and wider group of colleagues within the business, contributing to and taking part in various activities in the office as a valued part of our growing culture.

**Your Skills & Abilities**
- Excellent Verbal & Written Communication Skills.
- Strong interpersonal skills & ability to build relationships with internal & external colleagues.
- Experience with Microsoft Office (Word & Excel minimum).
- Good time management and prioritising skills with the ability to co-ordinate a complex workload.
- Flexible & able to demonstrate ability to work on your own initiative & as part of a team, as required.

**Your Experience & Qualifications**
- At least 12 months experience in a customer service role, either office, retail or hospitality based.
- Experience of completing administration work.
- GCSE and/or A Level English Language & Maths C/5 or above.
- Ability to use Microsoft Office
- Desired but not essential _
- Knowledge of ARMA guidelines and requirements
- Experience of working in Property Management & awareness of section 20 consultations, fire safety & cladding
- Knowledge of property management software
- A 2nd Language, after English

We look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Health & wellbeing programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Sale (required)

Work Location: In person

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