Client Service Advisor
6 months ago
**Ignite provides business development and client relationship services to partners in the legal sector.**
**Joining our dynamic team in Lancaster as a Client Services Adviser, you will be crucial in generating new clients and managing relationships within our thriving contact centre.**
**What You Bring**:
- A positive outlook on life, empathy, and the ability to handle challenges.
- Exceptional interpersonal skills to build rapport with customers.
- Previous B2B experience with a proven track record of success in a similar role.
- A self-starter mentality and a strong team player with excellent organizational skills.
- The ability to communicate complex solutions clearly and understandably.
- Confidence to proactively reach out to qualified leads via phone calls.
**Your Role**:
As a Client Services Adviser, you will be based in our Lancaster office, where comprehensive training and ongoing support will be provided.
**Your primary responsibilities will include**:
- Receiving inbound and making outbound calls.
- Explaining our services to potential clients.
- Determining whether clients have a case.
- Securing permission for us to act on their behalf.
- Collecting and organizing all necessary documentation to create a Packaged Case.
- Collaborating with the wider team to ensure smooth processes.
- Meeting and exceeding performance KPIs.
- Professionally communicating the process to clients.
- Representing our and our partners' businesses effectively.
**What We Offer**:
- Fantastic, uncapped commission structure with a realistic OTE of approximately £30,000.
- A supportive team environment with room for growth; we aim to expand our team from 6 to a maximum of 10 members.
- Reporting to the Call Centre Manager.
- Working hours: Monday - Friday, 9am - 5pm, with the flexibility of working 1 day from home.
**About Ignite Group Services**:
Ignite Group Services is committed to revolutionizing the legal sector by embracing innovation and a unique approach. With over 80 team members across three locations - Lancaster, St Helens, and Manchester - and strategic partnerships across the UK, we are poised for rapid growth. We serve a diverse client base and are expanding into the financial sector.
Our group of companies, including Justizia, Hattons Law, Sandstone Legal, and Case to Answer, are well-funded by private equity and offer ample opportunities for professional development, including CPD and professional qualifications. Join us to advance your career in a dynamic and evolving environment without being pigeonholed.
If you are enthusiastic about joining a forward-thinking team in the legal sector and have the skills to make a significant impact, we encourage you to apply. Ignite Group Services offers a generous benefits package, competitive remuneration, and the chance to be part of a growing success story.
Don't miss this opportunity to ignite your career
**Salary**: £20,000.00-£24,000.00 per year
**Benefits**:
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Lancaster: reliably commute or plan to relocate before starting work (required)
**Experience**:
- B2B Customer Service: 1 year (preferred)
- B2B sales: 1 year (preferred)
Work Location: In person
-
Customer Service Advisor
6 months ago
Lancaster, United Kingdom Hilton Grand Vacations Full time**Job Title** - Customer Service Advisor **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Hybrid/Remote **Salary** - £24,960.00 + Comp plan We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service Advisor,...
-
Customer Service Advisor
6 months ago
Lancaster, United Kingdom Ardonagh Full time**Customer Service Advisor - Lancaster - ARD914397** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday to Friday, **just 37.5 hours a...
-
Customer Service Advisor
6 months ago
Lancaster, United Kingdom Hilton Grand Vacations Full timeJob Description Job Title – Customer Service Advisor Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote Salary – £24,960.00 + Comp plan Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and...
-
Employment Advisor
2 weeks ago
Lancaster, United Kingdom CV-Library Full timeEmployment Advisor Lancaster and Morecombe £29,777 (25 Days Holiday + Bank Holidays, Local Government Pension Scheme) Full-time, Permanent The Role: We are seeking a proactive and compassionate Employment Advisor to support unemployed individuals facing mental health challenges and other barriers in their journey to employment. This role also...
-
Employment Advisor
2 weeks ago
Lancaster, United Kingdom Aspire Recruitment Full timeEmployment Advisor Lancaster and Morecombe £29,777 (25 Days Holiday + Bank Holidays, Local Government Pension Scheme) Full-time, Permanent The Role: We are seeking a proactive and compassionate Employment Advisor to support unemployed individuals facing mental health challenges and other barriers in their journey to employment. This role also involves...
-
Customer Service Advisor
7 months ago
Lancaster, United Kingdom Hilton Grand Vacations Full time**Job Title **- Customer Service Advisor (German Language Speaker) **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location **- Hybrid/Remote We are now recruiting for a German Speaking Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service...
-
Employment Advisor
2 weeks ago
Lancaster, United Kingdom Aspire Recruitment Full timeEmployment Advisor Lancaster and Morecombe £29,777 (25 Days Holiday + Bank Holidays, Local Government Pension Scheme) Full-time, Permanent The Role: We are seeking a proactive and compassionate Employment Advisor to support unemployed individuals facing mental health challenges and other barriers in their journey to employment.This role also involves...
-
Recruitment Advisor
6 months ago
Lancaster, United Kingdom Lancaster University Full timeA fantastic opportunity has arisen for a driven and client-focused Recruitment Advisor at Lancaster University’s Employment and Recruitment Service (ERS). The Employment & Recruitment Service’s aim is to help Lancaster University students develop employment skills through a variety part-time work opportunities while they study. The part-time jobs are...
-
Customer Service Advisor
1 month ago
Lancaster, Lancashire, United Kingdom Ardonagh Advisory Full timeDevelop your skills as a skilled customer service professional, delivering exceptional experiences in a dynamic and supportive environment.About the RoleAs a Customer Service Advisor, you will be the face of our organisation, providing expert guidance and support to customers, helping them to achieve their financial goals.Key ResponsibilitiesCustomer...
-
Clinical Healthcare Advisor
1 week ago
Lancaster, Lancashire, United Kingdom First Military Recruitment Ltd Full timeKey ResponsibilitiesWe are looking for a highly motivated Clinical Healthcare Advisor to join our client's team. Your primary responsibility will be to provide a comprehensive range of occupational health services, including health assessments, treatment, and advice.As a key member of the team, you will work collaboratively with colleagues to deliver...
-
Client Services Adviser
6 months ago
Lancaster, United Kingdom United Kingdom - Legal Full timeIgnite provides business development and client relationship services to partners in the legal sector.Joining our dynamic team in Lancaster as a Client Services Adviser, you will be crucial in generating new clients and managing relationships within our thriving contact centre.What You Bring:- A positive outlook on life, empathy, and the ability to handle...
-
Lancaster, United Kingdom Aspire Recruitment Full timeEmployment Advisor Lancaster and Morecombe £29,777 (25 Days Holiday + Bank Holidays, Local Government Pension Scheme) Full-time, Permanent The Role: We are seeking a proactive and compassionate Employment Advisor to support unemployed individuals facing mental health challenges and other barriers in their journey to employment.This role also involves...
-
Sales Advisor
6 months ago
Lancaster, United Kingdom Parkdean Resorts Full timeHoliday Home Sales Advisor Designate Sales Advisor role for Parkdean resorts Join the Holiday Home Sales Parkdean Resorts as an Advisor and help turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be...
-
Sales Advisor
2 weeks ago
Lancaster, Lancashire, United Kingdom EE Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Advisor in Lancaster. As a Sales Advisor, you will play a critical role in enhancing the digital lives of our customers by discussing the right products and services for them.About the RoleThis is a full-time position, working 37.5 hours per week. You...
-
People and Culture Advisor
6 months ago
Lancaster, United Kingdom Four Financial Full time**PEOPLE AND CULTURE ADVISOR 6 MONTHS FTC** - Up to £35,590 - Lancaster - WFH 3 Days a week If you are a competent and confident HR Professional who excels in building great relationships, you should consider this role. Duties - Supporting the People and Culture Manager on any matter, dealing with and escalating queries appropriately - Act as first point...
-
No7 Advisor
6 months ago
Lancaster, United Kingdom No.7 Boots Full timeLancaster, St Nicholas Arcades Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek...
-
No7 Advisor
6 months ago
Lancaster, United Kingdom Boots Full timeSummary Job Reference: 232534BR - Job Reference: 2 3 2 5 3 4 B R Lancaster, St Nicholas Arcades Permanent 27 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7...
-
Reservations Advisor
3 weeks ago
Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full timeJob Overview: We are seeking a highly motivated and experienced Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. The successful candidate will have a proven track record of delivering high-quality...
-
Client Retention/financial Services Administrator
6 months ago
Lancaster, United Kingdom Clarify Consultancy Ltd Full time**Client Retention/Financial Services Administrator** Due to expansion our client, a financial services company, is looking for an experienced Client Retention/Financial Services Administrator to support the Paraplanners and Advisers, by providing successful delivery of operational and administrative support. Duties to Include: - Preparing client files...
-
Client Retention/financial Services Administrator
6 months ago
Lancaster, United Kingdom Clarify Consultancy Ltd Full timeDue to expansion our client, a financial services company, is looking for an experienced Client Retention/Financial Services Administrator to support the Paraplanners and Advisers, by providing successful delivery of operational and administrative support. Duties to Include: - Preparing client files for reviews. - Courtesy customer service calls to all...