Planner/scheduler

2 months ago

London, United Kingdom Russell Taylor Group Ltd Full time

Russel Taylor Group are pleased to be working on behalf of one of our well known clients based in Kentish Town. They have a vacancy for a Planner Scheduler to manage the diaries for their Water Hygiene Engineers

Monday to Friday

8.00am to 17.00pm

Salary £26.500 per annum

My client is a rapidly expanding, London-based SME delivering mechanical and electrical services for both the public and private sector. They provide a variety of services from one off installations and servicing to capital investment schemes and planed preventative maintenance programs with an emergency call out service 24 hours a day, 365 days of the year. The Planner will plan and manage engineers’ and sub-contractors’ workload/diaries, control the works allocation from pre-arranged programmes and make further appointments for any follow-on works. There will be a number of variables throughout the day that will have to be taken into consideration. There might be a need to issue alternative engineers with further appointments and/or re-plan a job for later time/ date, possibly organising additional labour to attend and assist with the works, based on capacity and location or time constraints of completing other major works.

**Key Responsibilities**
- Ensure that completed PPM tasks comply with statutory and regulatory compliance.
- Planning the engineers’ and sub-contractor daily routines and deploying orders/ jobs for attendance.
- Managing the Water Hygiene engineers’ time throughout the day and prioritising critical works by using Saiborg and Job Logic.
- Updating job statuses. You will update the status of all works orders to completion including client systems and regularly report as to the productivity of the engineers throughout the day.
- Undertake any other duties as required by the manager and company from time to time, when these duties are necessary.
- Ensure all certification is uploaded for the Water Hygiene Supervisor and Water Services Manager to validate/ verify.
- Ensure appointments are processed, inputted onto the relevant systems/ trackers and jobs attended within the specified timescales.
- Ensure engineers have the correct information required to complete the job.
- Provide supervisor with appointment details to enable verification of work deployed to engineers.
- Update planned and preventative maintenance (PPM) schedules according to the data provided by clients/ engineers.
- Answering all queries politely and deal with any complaints in a professional manner.
- Ensuring relevant data is updated on a regular basis.
- Communicate any concerns regarding the works/ engineer’s reports to the manager. - Administrative duties & any other ad hoc roles that may arise.

**Qualifications**

Educated to GCSE Level (or equivalent) in English and Maths

**Knowledge**
- The role requires good knowledge of building maintenance services/engineering associated with repairs and installation works, as well as experience within social housing contracts and construction or building services industry.
- Full understanding and knowledge of responsive repair contracts.
- Working knowledge of H&S legislation, regulations and ACOPs.
- Full and sound knowledge of gas distribution and heating system within a domestic setting.
- Good understanding of contract management and specifications.
- Full working knowledge of water management and safety.

**Skills**
- Effectively manage the team who work within contracts.
- Able to plan, prioritise, and coordinate, multi-task and complete work assignments within deadlines.
- Excellent communication (both verbal and non-verbal) across all levels of the business.
- IT and computer literate.
- Strong skills in Microsoft packages
- Attention to detail.
- Able to plan, prioritise, and coordinate, multi-task and complete work assignments within deadlines. Experience
- Working within a social housing environment in a customer services role - Experience in working to deadlines in a busy office environment

Please Apply

**Job Types**: Full-time, Permanent

**Salary**: £26,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supply chain (preferred)

Work Location: In person

Reference ID: LLGEM

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