Scheduler/planner

2 weeks ago


London, United Kingdom Intra Urban Property Maintenance Ltd Full time

We are a multifaceted property business based in SW London. We are looking for a full-time Scheduler/Planner to work Monday - Friday, 8:30am - 5:30pm.

The role will involve assisting with the scheduling of our incoming works orders. You will be required to input the works order information into the system, plan and schedule the jobs, order materials and issue job completion cards and invoices. The role will specifically require you to follow a process and structure on our management software system "Job Watch" (CRM) to ensure the scheduling of the jobs is completed accurately and efficiently. Training will be provided on how to use the software system, however experience in using CRM software is advantageous. A key aspect of the business is ensuring that the property managers / landlords that we receive the works order from are updated, therefore excellent communication and organisational skills are imperative.

**Duties**:

- Planning and Scheduling new works orders and ordering materials for our engineers.
- Promptly issuing job completion cards to customers along with invoices.
- Liaising with tenants relating to issues and repairs. Followed by scheduling in any works required.

Essential Requirements:

- Experience with planning/scheduling or a property management background.
- Excellent customer service skills, with a polite and professional manner.
- Strong Microsoft Outlook / Office skills.
- Previous experience using Big Change’s Jobwatch software would be advantageous.
- Excellent written and verbal communication skills

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Scheduling: 2 years (preferred)

Work Location: One location


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