Client Services Coordinator

2 weeks ago

London, United Kingdom McLarens Global Full time

**The opportunity**:
As part of our continuing expansion, we currently have an exciting opportunity for a Client Services Coordinator to join our London office.

Reporting to the Client Services Lead, you will be integral to the success of our client engagements and quality of communications, working with our specialist practices across the UK and Ireland on internal and external events, webinars, conferences, exhibitions, awards and other client engagement initiatives.

**The role**:
Your responsibilities will include:

- Planning and running a successful programme of client initiatives from start to finish.
- Working with colleagues to understand the purpose of initiatives and tailoring our approach to achieve the best results.
- Processing invoices and monitoring budgets
- Scheduling and execution of communications, including follow-ups linking to sales.
- Working with the Marketing team to create and schedule appropriate social media posts, work on collateral and website updates.
- Briefing internal and external event participants
- Tracking the results of initiatives and reporting on their effectiveness
- Being an ambassador of the McLarens brand guidelines, ensuring all collateral adhere to them.
- Maintaining accurate records for all activity and related sales data
- General administration support as part of the Client Services/Business Development team.
- Participate and contribute to projects as required.
- Other ad hoc duties as required.
- A willingness to travel in UK & Ireland on occasion.

**About you - Knowledge and Experience**:

- Self-motivated individual who excels in client experience
- Demonstrable experience in planning and delivering corporate activities.
- Excellent planning, organisational and communication skills
- Strong attention to detail and a creative approach
- Great interpersonal skills with a ‘can do’ approach and the ability to problem solve.
- The ability to prioritise tasks and manage multiple projects.
- Strong work ethic and time management skills
- Adaptable and flexible approach to work
- Ability to build and maintain relationships.
- A good listener who has the confidence to engage at all levels.
- Possess a keenness to learn.
- A sound working knowledge of Microsoft Office with strong PowerPoint skills essential.

We look forward to hearing from you.

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