Restaurant Supervisor

**THE BAMFORD COLLECTION IS A GROUP** **OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING** **AND NURTURING PEOPLE AND PLANET.**

**ABOUT THE ROLEW**

We are looking for a Restaurant Supervisor to join our team at our award-winning pub in the Cotswolds, The Wild Rabbit.

**SALARY**:£29,250
**HOURS**:Any 5 out of 7 days, late shifts and early shifts

**RESPONSIBILITIES**

DINING SERVICE:

- Work with the General Manager, Restaurant Manager & Bar Manager to define the guest experience in all areas of the pub: Restaurant, Bar, Private Dining & Terraces
- Deliver unrivalled service, based on the fundamentals of exceptional ‘old school’; help bring this to life through hands on service in the restaurant, training & development and always leading by example
- Display the recognition and intuitive service that makes guests ask: “how did you know?”
- Always aim to surprise and delight
- Tie in and bring together every section of the restaurant operation to create a “one team” ethos
- Leading services with enthusiasm and a positive attitude
- Problem solving where necessary to ensure our guests have the best experience
- Correct deviations from our standards in a polite, encouraging manner
- Bring fun to the floor - when we smile, our guests smile with us.

FOOD & DRINK:

- Work with the Kitchen team and F&B Management to deliver an offering that always reflects our ethos and values
- Learn the story of The Wild Rabbit - why we operate the way we do, and why we offer the products we do
- Always provide a ‘connected’ food & drink experience, ensuring the whole is greater than the sum of its parts and we tell our story through the dining experience
- Make sure we are operating as sustainably as possible

SPECIAL EVENTS
- Define the Private Dining experience - be creative and have fun with it
Take an active role in tastings and experiences that enhance our guests’ stay
Work with our Events team & F&B team to organise social events throughout the year eg wine club; guest
dinners, tastings in the wine cellar etc

OPERATIONS & SERVICE
- Be well versed on every section of the restaurant operation
- Lead by example by displaying a can do attitude and willingness to “jump in” wherever needed - have the mentality that no job is too small
- To be an active participant in all aspects of the pub service
- To highlight H&S matters to your line manager
- Running EOD reports and reporting Daily Takings to wider management team
- Assisting Bar Manager with monthly stocktakes where needed

**PERKS & BENEFITS**
- Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a

charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we

contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.