Operations Assistant/supervisor Role

5 months ago


Colchester, United Kingdom Nustone Products Limited Full time

Nustone is one of the leading growing companies in the landscape industry. We are a trusted name in the industry to supply quality materials at affordable prices.

**Key responsibilities**:

- Arranging for third party pallet collections.
- Raising claims for transport damages.
- Liaising with customers.
- General ad-hoc office duties.
- Speaking with transport companies.
- Communicating with customers in a professional and timely manner.
- Picking and packing sample orders.
- Amending our systems with the required updates
- Updating Logistics KPI's
- Raising Manufacturing Orders for the Warehouse team
- Any additional administration tasks as required
- Offer any operational feedback to support improvements to the Quality Management System

**Must have Requirements**:

- At least 3 years of recent customer service/operations experience.
- At least 3 years logistics experience.
- Proficient in computer usage, with good typing skills and familiarity with the Microsoft Office Suite.
- Eligibility to work in the UK.
- Similar background/Industry experience.
- Communication skills.
- Able to speak to customers over the phone or face to face in a professional manner.
- Experience in dealing with transport companies.
- Experience in Odoo system would be an advantage
- Previous experience with Microsoft Office, particularly Excel is essential.
- This role requires an organised individual with an exceptional attention to detail and can work under pressure at times
- A team player.
- Ability to communicate effectively both inside the business and externally.
- Must have the ability to adapt to ever changing procedures.
- To demonstrate flexibility in your approach to new duties by supporting the needs of the business.

**Details**:

- £28,600 per annum, dependant on experience.
- 48 hours per week, Monday to Saturday
- Flexible with rotated shifts - 8am - 5pm/ 9-6pm/ 10am-7pm start
- Able to work both in the office and Yard depending on the requirement
- 28 days holiday (including bank holidays).
- Free on-site parking.
- Company pension scheme.
- Casual dress.

Must be eligible to work in the UK.

**Job Types**: Permanent, Full-time

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Kettering: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Pay: £28,600.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 3 years (required)
- Logistics: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Kettering (required)

Work Location: In person



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